Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Transform the way you oversee and inspire your team with Calabrio WFM's innovative cloud and on-premise offerings. These solutions empower contact centers to effectively plan and manage their operations, enhance employee engagement, and deliver exceptional customer experiences. By integrating optimized staffing strategies with employee involvement opportunities, Calabrio WFM significantly improves visibility, flexibility, and overall performance. Designed to be mobile-friendly and user-centric, this solution unlocks the full potential of your organization and its workforce. Our advanced self-service and dynamic scheduling technologies are tailored to align with the fast-paced nature of your operations, promoting a more adaptable and appealing work environment that addresses employee needs. Furthermore, by integrating robust technology into your workforce management practices using self-service agent tools and automated connectors for contact center platforms, you can streamline forecasting, scheduling, and communication. Engaging employees through timely feedback and gamification initiatives not only encourages their growth and development but also ensures that they enjoy the flexibility they seek in their work. Ultimately, investing in Calabrio WFM equips your organization with the tools necessary for thriving in a competitive landscape.
Description
Kezmo serves as an open-source collaboration platform that streamlines task management, fosters connections among individuals, and enhances productivity across various situations. This flexible communication tool is designed to cater to the unique requirements of your organization. You can begin utilizing the open-source version immediately or develop a tailored solution for deployment within your existing security framework. The platform facilitates the integration of chatbots, workflow creation, and content management, all within a single interface. You can set conversation topics, utilize polls for decision-making, and automate messaging to enhance efficiency in your work. Embrace the era of bots by incorporating virtual agents into your everyday interactions. Additionally, shared links, documents, and images are systematically organized for your convenience. Kezmo is designed to align with your working style. You can leverage its built-in content and task management features or tap into its full potential by developing custom solutions. Moreover, workflows can be defined to automate task creation, dispatch notifications, and streamline processes, making your collaborative efforts even more effective. Ultimately, Kezmo empowers teams to enhance their workflows and communication with innovative tools and features.
API Access
Has API
No
API Access
Has API
No
Integrations
Qmatic Experience Cloud
Yes
Qmatic Orchestra
Yes
Qwaiting
Yes
Rambox
No
Integrations
Qmatic Experience Cloud
No
Qmatic Orchestra
No
Qwaiting
No
Rambox
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$9.99 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
Calabrio
Founded
1995
Country
United States
Website
www.calabrio.com/products/workforce-management/
Vendor Details
Company Name
OrangeLoops
Founded
2015
Country
Uruguay
Website
kezmo.com
Product Features
Workforce Management
Budgeting & Forecasting
No
Contractor Management
No
Employee Lifecycle Management
No
Labor Projection
No
Performance Appraisal
No
Recruiting Management
No
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes
Product Features
Collaboration
Brainstorming
Yes
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Project Management
Yes
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes