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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We strive to dispatch items as quickly as possible. Please allow a production time of 4 to 7 days before your order is shipped, with typical shipping durations ranging from 15 to 21 days. If you receive a defective or damaged product, we provide a 100% money-back guarantee. You have 30 days to return the item for a full refund, but you will need to cover the shipping costs for the return. Once we receive the returned item, we will process a refund for the total amount of your initial purchase. Be sure to include your name and order number on the returned package. If you realize that the address you provided is incorrect, we can update it to the correct one within 24 hours. However, please note that no refunds will be processed for address errors after the 24-hour window has passed. It's important to double-check your order details before finalizing your purchase.

Description

ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axis LMS No 
CWILL No 
DSers No 
Dianxiaomi No 
EComposer No 
FedEx Ship Manager No 
Flits No 
GemPages No 
Growave No 
Intercom No 
Judge.me No 
Loox No 
Ryviu No 
Shippo No 
Shopify Flow No 
Shopify Plus No 
Stamped No 
UPS Ready No 
UpOrder No 
Weglot No 

Integrations

Axis LMS Yes 
CWILL Yes 
DSers Yes 
Dianxiaomi Yes 
EComposer Yes 
FedEx Ship Manager Yes 
Flits Yes 
GemPages Yes 
Growave Yes 
Intercom Yes 
Judge.me Yes 
Loox Yes 
Ryviu Yes 
Shippo Yes 
Shopify Flow Yes 
Shopify Plus Yes 
Stamped Yes 
UPS Ready Yes 
UpOrder Yes 
Weglot Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$11 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CalDiem

Founded

2012

Country

United States

Website

caldiem.com

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/parcelwill/

Product Features

Classroom Management

Attendance Management No 
Block Websites/Applications Yes 
Built in LMS Yes 
Collaboration Tools Yes 
For Classroom Yes 
For Labs Yes 
Internet Usage Monitoring Yes 
Real-time Chat Yes 
Remote Access/Control Yes 
Report Cards Yes 
Support Audio/Images/Video Yes 
Tests/Assessments Yes 
Transcripts Yes 
View Student Monitors No 

School Management

Bookstore Management No 
Cafeteria Management No 
Curriculum Management No 
Facility Management No 
Financial Management No 
Higher Education Yes 
Housing Management No 
Independent / Private Yes 
K-12 Yes 
Library Management No 
Online Calendar Yes 
Online Payments Yes 
Parent / Student Portal Yes 
Preschool No 
Reporting/Analytics Yes 
School District Yes 
Special Education Yes 
Vocational / Trade Schools No 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Alternatives

Alternatives