Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We strive to dispatch items as quickly as possible. Please allow a production time of 4 to 7 days before your order is shipped, with typical shipping durations ranging from 15 to 21 days. If you receive a defective or damaged product, we provide a 100% money-back guarantee. You have 30 days to return the item for a full refund, but you will need to cover the shipping costs for the return. Once we receive the returned item, we will process a refund for the total amount of your initial purchase. Be sure to include your name and order number on the returned package. If you realize that the address you provided is incorrect, we can update it to the correct one within 24 hours. However, please note that no refunds will be processed for address errors after the 24-hour window has passed. It's important to double-check your order details before finalizing your purchase.
Description
ParcelWILL is CWILL’s all-in-one post-purchase management platform designed to transform how Shopify DTC brands handle fulfillment and returns. Previously known as ParcelPanel, the updated solution unifies order tracking, automated returns, and shipping protection under one dashboard. Merchants can replace generic carrier pages with branded tracking experiences that reduce “Where is my order?” inquiries by up to 75%. Automated notifications and real-time updates keep customers informed, building trust and driving repeat purchases. The returns and exchanges system prioritizes exchange-first workflows, helping brands recover lost revenue instead of issuing refunds. A self-service portal reduces manual support workload while streamlining operations for internal teams. Shipping protection options at checkout safeguard margins and resolve claims quickly, minimizing friction. ParcelWILL integrates with 50+ Shopify apps and supports 1,400+ global carriers for comprehensive tracking coverage. Built for Shopify certification ensures security, performance, and seamless compatibility. With measurable improvements in retention and repeat sales, ParcelWILL turns post-purchase moments into long-term revenue opportunities.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
No
CWILL
No
DSers
No
Dianxiaomi
No
EComposer
No
FedEx Ship Manager
No
Flits
No
GemPages
No
Growave
No
Intercom
No
Integrations
Axis LMS
Yes
CWILL
Yes
DSers
Yes
Dianxiaomi
Yes
EComposer
Yes
FedEx Ship Manager
Yes
Flits
Yes
GemPages
Yes
Growave
Yes
Intercom
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$11 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CalDiem
Founded
2012
Country
United States
Website
caldiem.com
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com/parcelwill/
Product Features
Classroom Management
Attendance Management
No
Block Websites/Applications
Yes
Built in LMS
Yes
Collaboration Tools
Yes
For Classroom
Yes
For Labs
Yes
Internet Usage Monitoring
Yes
Real-time Chat
Yes
Remote Access/Control
Yes
Report Cards
Yes
Support Audio/Images/Video
Yes
Tests/Assessments
Yes
Transcripts
Yes
View Student Monitors
No
School Management
Bookstore Management
No
Cafeteria Management
No
Curriculum Management
No
Facility Management
No
Financial Management
No
Higher Education
Yes
Housing Management
No
Independent / Private
Yes
K-12
Yes
Library Management
No
Online Calendar
Yes
Online Payments
Yes
Parent / Student Portal
Yes
Preschool
No
Reporting/Analytics
Yes
School District
Yes
Special Education
Yes
Vocational / Trade Schools
No
Product Features
Returns Management
3PL / ERP Integration
No
Automated Exchanges
No
Branded Experience
No
Custom Return Policy
No
Inventory Management
No
One-Click Returns Processing
No
Returns Analytics
No
Shopper Self-Service
No
Smart Data Collection
No