Learn More
Learn More

Average Ratings 70 Ratings

Total
ease
features
design
support

Average Ratings 28 Ratings

Description

CXT Software is redefining delivery logistics with technology that’s autonomous, intelligent, and built for trust. Designed for courier and last-mile delivery companies, our platform empowers teams to automate dispatching, streamline operations, and ensure secure, compliant deliveries. From recurring route work to time-critical shipments in industries like healthcare, retail, and distribution, CXT helps logistics businesses scale with confidence. Our complete solution includes robust operations tools, a high-performing driver app, and a configurable client portal — all working together to simplify logistics management and improve service outcomes. With more than 25 years of innovation behind us and a customer base across North America, we are leading the evolution from manual processes to AI-powered TMS platforms that think ahead, respond instantly, and run with minimal oversight. Ready to modernize your delivery operations? Schedule a no-pressure demo and see what’s possible with CXT Software.

Description

Descartes Fleet Performance Management is purpose-built for enterprise fleets and complex delivery operations. Designed for organizations managing high-volume, multi-stop, and time-sensitive logistics networks, it helps businesses improve operational control, maximize fleet utilization, and deliver more efficiently at scale. The platform combines advanced route optimization, intelligent dispatch, and real-time mobile workforce management to reduce mileage, lower transportation costs, and improve productivity across drivers and vehicles. Businesses can complete more deliveries with fewer resources while reducing environmental impact and maintaining high service levels. With seamless mobile integration, Descartes provides real-time tracking, performance visibility, regulatory compliance monitoring, and dynamic appointment scheduling to keep delivery operations agile and responsive in the field. The solution also improves delivery accuracy and timeliness, helping organizations enhance customer satisfaction and operational consistency. Built to support scalable, data-driven delivery execution, Descartes gives enterprises the tools to streamline dispatch, reduce wasted resources, and manage increasingly complex delivery networks with confidence.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

CDYNE Yes 
Geotab No 
Google Maps Yes 
Lytx No 
Mandata Enterprise No 
Microlise No 
Microsoft Dynamics GP Yes 
Microsoft Power BI Yes 
NetSuite No 
Openforce Yes 
Orbox No 
QuickBooks Online Advanced Yes 
RentalMan No 
Samsara No 
Tableau Yes 
TomTom No 
Verizon Connect No 
Worldpay Yes 
easyTRACK WMS Lite No 
techSHIP Yes 

Integrations

CDYNE No 
Geotab Yes 
Google Maps No 
Lytx Yes 
Mandata Enterprise Yes 
Microlise Yes 
Microsoft Dynamics GP No 
Microsoft Power BI No 
NetSuite Yes 
Openforce No 
Orbox Yes 
QuickBooks Online Advanced No 
RentalMan Yes 
Samsara Yes 
Tableau No 
TomTom Yes 
Verizon Connect Yes 
Worldpay No 
easyTRACK WMS Lite Yes 
techSHIP No 

Pricing Details

$600 per month
Free Trial No 
Free Version No 

Pricing Details

Contact Descartes for pricing
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CXT Software

Founded

1999

Country

United States

Website

cxtsoftware.com

Vendor Details

Company Name

Descartes Systems Group

Founded

1981

Country

Canada

Website

www.descartes.com/solutions/routing-mobile-and-telematics/route-planning-optimization-and-dispatch

Product Features

Courier

Elevate your delivery and courier services with our all-in-one software solution! We offer a full suite of tools designed to optimize every aspect of your operations, from efficient route management to live tracking and effective customer interaction. With 25 years of expertise, our dedicated team has crafted cutting-edge technology tailored to address the unique obstacles faced by couriers throughout North America. Discover the advantages of using CXT Software: - Efficient dispatching: Easily oversee and allocate routes to enhance operational efficiency. - Robust driver application: Provide your drivers with essential resources for successful deliveries. - Tailored client portal: Boost transparency and improve customer satisfaction through real-time updates and tracking. Don't just rely on our claims; experience the capabilities of CXT Software firsthand with a customized demonstration. Learn how we can transform your courier operations and help you surpass customer expectations.

Barcode Support Yes 
Billing & Invoicing Yes 
Compensation Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Job Assignment Management Yes 
Label Printing Yes 
Order Entry Yes 
Routing Yes 
Scheduling Yes 

Delivery Management

CXT specializes in overseeing comprehensive enterprise delivery processes from start to finish. Their platform encompasses a range of features including optimization of dispatch, live tracking, management of drivers, electronic proof of delivery, handling of exceptions, and customer alerts, all integrated into a single solution. Tailored for medical courier services, pharmaceutical logistics, and laboratory specimen transportation, CXT ensures high delivery accuracy and thorough documentation to meet compliance standards. With over 14 million deliveries coordinated each month throughout North America, their all-in-one platform eliminates any operational gaps.

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight Yes 
For Restaurants No 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture Yes 
Surveys & Feedback No 

Last Mile Delivery

CXT is a specialized software solution designed for last-mile delivery operations within critical sectors. It serves medical couriers, pharmaceutical suppliers, and delivery networks governed by strict regulations. CXT enables users to manage dispatch processes, enhance route efficiency, obtain proof of delivery, and maintain a detailed chain of custody — all on a large scale. This platform is specifically designed for environments where the effectiveness of last-mile delivery plays a crucial role in patient outcomes and adherence to regulatory standards. It has gained the confidence of major courier networks throughout North America.

Logistics

Revolutionize your logistics operations and master the last mile with our state-of-the-art software platform, meticulously crafted to tackle the intricacies of the North American supply chain. With over 25 years of experience, CXT Software has established itself as a reliable ally for courier and route delivery services, leading the way in innovative solutions that enhance dispatching, driver oversight, and logistics management across various sectors, including healthcare, pharmaceuticals, retail, and distribution. Our suite of software offers a wide range of operations management tools, a robust driver application, and a customizable client portal, all designed to meet your specific needs and boost efficiency throughout the delivery journey. Discover how our cutting-edge technology can transform your business by scheduling a personalized demonstration with no obligations today. Allow us to illustrate how CXT Software can redefine your last-mile delivery operations.

3PL No 
Barcoding / RFID Yes 
CRM Yes 
Container Tracking Yes 
Cross Docking Yes 
Fleet Management Yes 
Inventory Management No 
Order Management Yes 
Purchasing No 
Scheduling Yes 
Shipping Management Yes 
Transportation Management Yes 

Route Planning

Transform your delivery processes and master the final mile with CXT Software! Our all-encompassing platform is crafted to enhance every facet of your route planning and delivery management. With a legacy of 25 years supporting courier and delivery businesses across North America, we are attuned to your specific challenges. Our software features: - Smart Route Optimization: Plan the most effective routes to conserve time, fuel, and resources efficiently. - Live Tracking: Enjoy full visibility of your drivers and deliveries, guaranteeing timely performance. - Automated Dispatching: Streamline your dispatch process with automated workflows and notifications for drivers. - Customer Engagement Features: Keep your customers updated with real-time tracking information and delivery alerts. We pride ourselves on being more than just a software supplier; we are your ally in achieving success. Our committed team is continuously innovating to equip you with the latest advancements in route planning and delivery management tools.

Capacity Planning Yes 
Drag & Drop Scheduling Yes 
Driver Management Yes 
Emergency Dispatch No 
GPS Tracking Yes 
Performance Metrics Yes 
Route Costing Yes 
Territory Management Yes 

Shipment Tracking

CXT provides organizations in the courier industry with immediate insights into their shipments, tracking each package from the moment it is dispatched until the recipient signs for it. The system automatically records crucial information such as the current location of drivers, the status at various stops, alerts for any exceptions, and comprehensive chain-of-custody records. Designed specifically for medical couriers and deliveries subject to strict regulations, CXT addresses the compliance challenges posed by tracking gaps. The platform also features automated notifications sent to customers via SMS and email, minimizing the need for status inquiries and ensuring that senders remain updated without requiring input from dispatchers.

Alerts/Notifications Yes 
Delivery Estimate Yes 
For Freight No 
For eCommerce No 
Status Tracking Yes 
Website Integration No 

Shipping

CXT oversees the management of incoming shipping processes for large courier networks focused on medical, pharmaceutical, and regulated goods. From the point of order entry to carrier selection, documentation, tracking, and final delivery confirmation, every step is designed to adhere to compliance standards right from the initial scan. Designed specifically for courier services, CXT prioritizes both the integrity of shipments and the thorough documentation of the chain of custody, ensuring that speed does not compromise quality. Each shipment is accompanied by a complete audit trail, detailing every movement and checkpoint.

Air Shipping Yes 
Bills of Lading Yes 
Container Shipping Yes 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management No 

Transportation Dispatch

The dispatch module from CXT is engineered to meet the demands of large enterprises. It allows you to oversee numerous drivers and routes at once, featuring a real-time dashboard that displays every stop, current status, and any exceptions. Specifically tailored for medical courier services, this system is crucial where swift dispatch decisions are essential, as incorrect assignments can have significant ramifications. It includes comprehensive driver management, adaptive workload distribution, and integrated exception handling, eliminating the need for additional tools.

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking Yes 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Transportation Management

CXT specializes in robust transportation management solutions tailored for courier networks operating within regulated sectors. Their comprehensive services include everything from order processing and dispatching to driver oversight, real-time monitoring, exception management, and invoicing. CXT also offers advanced compliance features specifically designed for medical and pharmaceutical logistics, such as chain-of-custody records, electronic signing capabilities, and workflows for temperature-sensitive shipments. The platform efficiently manages over 14 million deliveries each month throughout North America.

Billing & Invoicing Yes 
Carrier Management Yes 
Customer Management Yes 
Dispatch Management Yes 
Driver Management Yes 
Fleet / Equipment Management No 
Load Management No 
Order Management Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Shipment Management Yes 

Trucking

CXT facilitates logistics management for enterprises that need immediate dispatch capabilities, workload distribution, and delivery record-keeping. It offers features such as multi-stop route optimization, driver allocation, vehicle capacity monitoring, and electronic proof of delivery, specifically designed for scenarios where each shipment necessitates proper documentation. The Open API allows seamless integration of CXT with current TMS and ERP systems, eliminating the need for a complete overhaul.

Billing & Invoicing Yes 
Customer Database Yes 
Dispatch Management Yes 
Driver Management Yes 
Driver Settlements Yes 
Fuel Card Management No 
Fuel Management No 
Load Optimization No 
Maintenance Management No 
Mileage Tracking Yes 
Quote Management Yes 
Quotes/Estimates Yes 
Recruiting Management No 
Routing Yes 
Scheduling Yes 
Trip Logs Yes 
Vehicle Management Yes 
Vehicle Tracking Yes 

Product Features

Delivery Management

Descartes provides a comprehensive delivery management platform designed to assist businesses in organizing, carrying out, tracking, and enhancing last-mile delivery processes from start to finish. This software includes features for optimizing routes, managing dispatches, monitoring deliveries in real time, and offering proof of delivery, all aimed at boosting reliability and efficiency in operations.

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services No 
For Freight Yes 
For Restaurants Yes 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture Yes 
Surveys & Feedback Yes 

Fleet Management

Descartes offers reliable fleet management solutions utilized by numerous large-scale fleets around the world, ensuring comprehensive oversight of vehicles, drivers, and everyday logistics. By integrating routing capabilities, mobile task management, and telematics information, the platform empowers fleets to enhance efficiency, safety, and cost-effectiveness in last-mile delivery scenarios.

Dispatch Management Yes 
Employee Management Yes 
Fuel Management Yes 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Mileage Tracking Yes 
Motor Pool Yes 
Routing Yes 
Tire Management No 
VIN Lookup Yes 
Work Order Management Yes 

Fleet Tracking

Descartes presents a fleet management solution that delivers instantaneous insights into the whereabouts of vehicles, the status of their routes, and delivery updates. This software empowers operational teams to monitor the final leg of deliveries, handle any discrepancies, and ensure precise delivery schedules are upheld.

GPS Tracking

Descartes offers advanced GPS tracking features that provide immediate access to the location of vehicles and drivers, facilitating effective routing, oversight, and execution of deliveries. This level of visibility enhances accountability, ensures compliance with planned routes, and fosters better communication with customers.

Alerts/Notifications Yes 
Asset Tracking Yes 
Driver Management Yes 
Historical Reporting Yes 
Mobile Tracking Yes 
People Tracking Yes 
Real Time Tracking Yes 
Routing Yes 
Status Tracking Yes 
Territory Management Yes 
Vehicle Tracking Yes 

Last Mile Delivery

Descartes offers a last-mile delivery solution tailored for intricate, multi-stop distribution tasks. The software combines route optimization, mobile applications for drivers, and real-time tracking features, enabling businesses to enhance timely deliveries while minimizing last-mile expenses.

Route Planning

Descartes offers a route optimization software that enhances delivery planning by taking into account various practical factors, including expenses, time restrictions, traffic scenarios, vehicle specifications, and service needs. This software assists fleets in minimizing driving distances and enhancing the efficiency of their deliveries.

Capacity Planning Yes 
Drag & Drop Scheduling Yes 
Driver Management Yes 
Emergency Dispatch Yes 
GPS Tracking Yes 
Performance Metrics Yes 
Route Costing Yes 
Territory Management Yes 

Transportation Dispatch

Descartes enhances transportation dispatch by seamlessly integrating route planning with real-time execution and oversight. Dispatchers have the ability to allocate routes, monitor progress, and adapt to any delivery alterations as they arise throughout the day.

Billing & Invoicing No 
Computer Aided Dispatch Yes 
Customer Database Yes 
Emergency Dispatch Yes 
Fuel Management Yes 
Mileage Tracking Yes 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking Yes 

Alternatives

Alternatives

DeliverySuite Reviews

DeliverySuite

Nology Solutions & Systems
OnTime 360 Reviews

OnTime 360

Vesigo Studios
Descartes GroundCloud Reviews

Descartes GroundCloud

Descartes Systems Group