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Description
CXONCLOUD, a B2B SaaS, is designed to manage and measure customer satisfaction in just a few clicks. One solution that provides unlimited customer feedback, loyalty, awards and rewards, as well as referral marketing and email automation. It helps businesses deliver a seamless customer experience across all touchpoints. CXONCLOUD improves search and simplifies customer engagement, whether it's feedback or booking. It can automatically recognize customer sentiments and alert any impending negative word of mouth. This all-in-one app automatically measures customers' loyalty and has readymade loyalty campaigns that can be used to engage customers via email and social media. Small businesses can easily get referrals from loyal customers with just a few clicks using the built-in referral marketing campaigns. Loyal customers can be rewarded by QR codes and promo codes, as well as automatic list generation and rewards management modules.
Description
Implement behavior-driven bulk and automated campaigns across multiple channels. Leverage sophisticated multichannel marketing techniques to enhance operational efficiency. Cultivate a dedicated customer base while ensuring high retention rates. Gather insights on customer behavior through their browsing patterns, messages received, cart activities, and CRM data. Develop tailored recommendations that foster valuable, lasting relationships. Execute large-scale promotional campaigns and automated series featuring suggestions across all platforms. Utilize upselling tactics to boost the frequency of purchases. Initiate your digital marketing journey instantly by launching custom-designed campaigns right from the day of registration! Take advantage of pre-established workflows for various events, whether it’s abandoned carts or personalized welcomes. Enjoy complimentary support for businesses at any level of growth. Customize every engagement on each platform by harnessing real-time user behavior analytics. Drive sales through loyalty initiatives, unique promo codes, and personalized discounts that cater to every individual customer, ensuring a unique experience for each user. Additionally, regularly analyze campaign performance to optimize results and refine strategies for ongoing success.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
AWeber
No
Axis LMS
No
CS-Cart Free
No
Facebook
No
Gmail
No
Google Analytics
No
Google Contacts
No
Retently
No
SaveMyLeads
No
Integrations
Shopify
Yes
AWeber
Yes
Axis LMS
Yes
CS-Cart Free
Yes
Facebook
Yes
Gmail
Yes
Google Analytics
Yes
Google Contacts
Yes
Retently
Yes
SaveMyLeads
Yes
Pricing Details
$39.00/month
Premium Experience @ $39.00/month paid annually.
Collect in-store & e-Commerce feedback, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.
Super-premium Experience @ $ 49 /month (paid annually)
Generate leads from all customer touch points, manage follow-ups, bookings, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.
Enterprise Experience: Please email sales@cxoncloud.com
Collect in-store & e-Commerce feedback, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.
Super-premium Experience @ $ 49 /month (paid annually)
Generate leads from all customer touch points, manage follow-ups, bookings, measure customer loyalty, engage & reward loyal customers, send out proactive customer announcements & referral campaigns to spread the word of mouth in just simple clicks & fills.
Enterprise Experience: Please email sales@cxoncloud.com
Free Trial
Yes
Free Version
Yes
Pricing Details
$1.99 one-time
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
UNLOC Ltd.
Founded
2009
Country
London
Website
cxoncloud.com
Vendor Details
Company Name
eSputnik
Founded
2012
Country
United States
Website
esputnik.com
Product Features
Appointment Reminder
Appointment Scheduling
Yes
Calendar Management
Yes
Call Reminders
No
Email Reminders
Yes
Online Booking
Yes
Payment Reminders
No
Recurring Appointments
Yes
Rescheduling
Yes
SMS Messaging
Yes
Two-Way Messaging
No
Appointment Scheduling
Appointment Reminders
Yes
Automated Scheduling
Yes
Calendar Sync
Yes
Client Database
Yes
Group Scheduling
No
Mobile Access
Yes
Multi-Location
Yes
Online Booking
Yes
Online Payments
No
Recurring Appointments
Yes
Room Booking Management
No
Customer Experience
Action Management
Yes
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
No
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
No
Trend Analysis
Yes
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
No
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
No
Event Triggered Email
Yes
Image Library
No
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
Yes
Template Management
Yes
WYSIWYG Email Editor
No
Event Booking
Attendee Management
Yes
Confirmation/Reminders
Yes
Discount/Coupon Management
Yes
Event Calendar
Yes
Marketing Management
Yes
Online Payments
Yes
Online Registration
Yes
Social Media Promotion
No
Wait List Management
No
Website Management
No
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
White Label
No
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
No
Landing Pages / Web Forms
Yes
Lead Scoring
Yes
Sales Intelligence
No
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No
Referral
Affiliate Marketing
No
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
Yes
Feedback Management
Yes
Lead Engagement
Yes
Loyalty Program
Yes
Referral Tracking
No
Rewards Management
Yes
Retail Management
CRM
Yes
Commission Management
No
Email Marketing
Yes
Employee Management
No
Loyalty Program
Yes
Mail Order
No
Merchandise Management
No
Multi-Location
Yes
Order Management
No
Purchase Order Management
No
Reporting/Analytics
Yes
Returns Management
No
eCommerce
Yes
Transactional Email
A/B Testing
No
Contact Database
No
Dynamic Content
No
Email Monitoring
No
Mailing List Management
No
Reporting/Analytics
No
Spam Check
No
Template Management
No
Product Features
Email Marketing
A/B Testing
Yes
Artificial Intelligence
No
Auto-Responders
Yes
CAN SPAM Compliance
No
Customer Surveys
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Event Triggered Email
Yes
Image Library
Yes
Landing Pages/Web Forms
Yes
Mailing List Management
Yes
Mobile Optimized Emails
Yes
Reporting/Analytics
Yes
Subscriber Management
No
Template Management
Yes
WYSIWYG Email Editor
Yes
Marketing Automation
A/B Testing
Yes
Analytics / ROI Tracking
Yes
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
Yes
Drip Campaigns
Yes
Dynamic Content
Yes
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
Yes
Search Marketing
No
Segmentation
Yes
Social Marketing
No
Website Visitor Tracking
No
SMS Marketing
2-Way Messaging
Yes
Artificial Intelligence
No
Contact Management
Yes
MMS
No
Mass Texting
No
Message Personalization
Yes
Mobile Coupons
Yes
Mobile Keywords
Yes
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
