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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

A beautifully crafted digital solution becomes ineffective if it lacks efficient management capabilities. In a bid to compete with online digital businesses, traditional brick-and-mortar retailers are vigorously transitioning to digital platforms. However, this rush often results in a plethora of disconnected solutions that struggle to rival an integrated suite of diverse systems, leading to a state of disorder. This is precisely where the CX Manager® comes into play. The CX Manager® is a cloud-based platform that acts as the cornerstone of the Connected Experience. With its scalable and adaptable features, it serves as the ideal tool for overseeing, managing, and supporting all your current PoS systems. The intuitive web-based interface enables you to access your globally utilized PoS systems from any location, allowing for management and oversight at any time. Additionally, this flexibility provides the capability to perform maintenance promptly should any issues arise. Therefore, the CX Manager® not only streamlines operations but also enhances the overall efficiency of retail management.

Description

nGeniusONE is NETSCOUT’s enterprise-grade observability platform built to monitor today’s distributed and hybrid IT environments. It delivers continuous, real-time visibility into network and application performance across on-premises, cloud, and remote locations. Using Smart Data from InfiniStreamNG and vSTREAM appliances, the solution provides actionable analytics for faster troubleshooting. IT teams gain contextual insights into application behavior, service dependencies, and traffic flows. nGeniusONE helps ensure consistent digital user experiences for employees and customers alike. The platform supports proactive performance management during infrastructure changes and migrations. Scalable deployment options allow organizations to adapt observability as business needs evolve. Flexible hardware, software, and virtual appliance models simplify implementation. Real-time dashboards and diagnostics reduce operational complexity. nGeniusONE enables IT teams to move from reactive issue response to predictive performance management.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

DNSWatch No 
NETSCOUT vSTREAM No 
SAP HANA Yes 
SAP Store Yes 
Salesforce Yes 
ThreatQ No 
ThreatSync No 
cPacket No 

Integrations

DNSWatch Yes 
NETSCOUT vSTREAM Yes 
SAP HANA No 
SAP Store No 
Salesforce No 
ThreatQ Yes 
ThreatSync Yes 
cPacket Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

AMERIA

Founded

2001

Country

Germany

Website

ameria.de/en/cxmanager/

Vendor Details

Company Name

NETSCOUT

Founded

1984

Country

United States

Website

www.netscout.com/product/ngeniusone-platform

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager No 
Diagnostic Tools No 
Full Transaction Diagnostics No 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis No 
Server Performance No 
Trace Individual Transactions No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

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