Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A beautifully crafted digital solution becomes ineffective if it lacks efficient management capabilities. In a bid to compete with online digital businesses, traditional brick-and-mortar retailers are vigorously transitioning to digital platforms. However, this rush often results in a plethora of disconnected solutions that struggle to rival an integrated suite of diverse systems, leading to a state of disorder. This is precisely where the CX Manager® comes into play. The CX Manager® is a cloud-based platform that acts as the cornerstone of the Connected Experience. With its scalable and adaptable features, it serves as the ideal tool for overseeing, managing, and supporting all your current PoS systems. The intuitive web-based interface enables you to access your globally utilized PoS systems from any location, allowing for management and oversight at any time. Additionally, this flexibility provides the capability to perform maintenance promptly should any issues arise. Therefore, the CX Manager® not only streamlines operations but also enhances the overall efficiency of retail management.

Description

Single pane-of glass to automate customers' IT operations Cruz Remote Monitoring and Management is designed for Managed IT Services Providers (MSPs). It allows them to remotely monitor and manage their IT infrastructure, networks and client endpoints from anywhere. Dorado allows you to remotely monitor and manage your environment from one console, whether you are an MSP looking to improve your business or a reseller/VAR trying to enter the MSP market. All this is available in an affordable, scalable, and easy-to-use solution. Dorado Software is a leader in resource management, performance monitoring, service orchestration software, and cloud operations automation across converged infrastructure fabrics. Dorado software helps IT professionals and operators monitor, configure and manage converged infrastructures (physical storage and virtual servers, networking devices, networking devices), virtualized functions and cloud services.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cruz Fabric Controller No 
Cruz IoT Device Director No 
Cruz Operations Center (CruzOC) No 
Cruz Software Lifecycle Orchestrator No 
Cruz Wireless Controller No 
CruzLog No 
CruzNow No 
SAP HANA Yes 
SAP Store Yes 
Salesforce Yes 

Integrations

Cruz Fabric Controller Yes 
Cruz IoT Device Director Yes 
Cruz Operations Center (CruzOC) Yes 
Cruz Software Lifecycle Orchestrator Yes 
Cruz Wireless Controller Yes 
CruzLog Yes 
CruzNow Yes 
SAP HANA No 
SAP Store No 
Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$1350
Cruz is licensed as a subscription. Perpetual licenses are also available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

AMERIA

Founded

2001

Country

Germany

Website

ameria.de/en/cxmanager/

Vendor Details

Company Name

Dorado Software

Founded

1999

Country

United States

Website

resources.doradosoftware.com/cruz-rmm

Product Features

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

Product Features

CMDB

Change Management Yes 
Configuration Management Yes 
Data Visualization Yes 
Device Auto Discovery Yes 
IT Asset Management Yes 
Impact Management No 
License Management Yes 
Performance Management Yes 
Relationship Mapping Yes 

Configuration Management

Access Control / Permissions Yes 
Application Deployment Yes 
Automated Provisioning Yes 
Infrastructure Automation Yes 
Node Management Yes 
Orchestration Yes 
Reporting Analytics / Visualization Yes 
Task Management Yes 

Data Center Management

Audit Trail Yes 
Behavior-Based Acceleration No 
Cross Reference System Yes 
Device Auto Discovery Yes 
Diagnostic Testing Yes 
Import / Export Data Yes 
JCL Management Yes 
Multi-Platform Yes 
Multi-User Yes 
Power Management No 
Sarbanes-Oxley Compliance Yes 

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management No 
Cost Tracking No 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management No 
Requisition Management No 
Supplier Management No 

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management Yes 
Data Movement Monitoring No 
Health Monitoring Yes 
Multi-Platform Support Yes 
Performance Monitoring Yes 
Point-in-Time Visibility Yes 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

IT Management

Capacity Monitoring Yes 
Compliance Management Yes 
Event Logs Yes 
Hardware Inventory Yes 
IT Budgeting No 
License Management Yes 
Patch Management Yes 
Remote Access Yes 
Scheduling Yes 
Software Inventory Yes 
User Activity Monitoring Yes 

Network Mapping

Color Codes / Icons Yes 
Compliance Management Yes 
Device Auto Discovery Yes 
Hierarchical Mapping Yes 
Location-Based Mapping No 
Map Exporting Yes 
On-Demand Mapping Yes 
Reporting/Analytics Yes 
Self-Updating Maps Yes 
Web Traffic Reporting No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring Yes 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Network Troubleshooting

Alerts / Escalation Yes 
Bandwidth Troubleshooting Yes 
Change Management Yes 
Configuration Management Yes 
Connectivity Management Yes 
Data Visualization Yes 
Historical Audit Yes 
Mobile Network Troubleshooting Yes 
Network Analysis Yes 
Network Monitoring Yes 

RMM

Deployment Management Yes 
For MSPs Yes 
IT Asset Management Yes 
Mobile Access No 
Network Monitoring Yes 
Patch Management Yes 
Real-time Alerts Yes 
Remediation Management Yes 

Alternatives

FlowCommand Reviews

FlowCommand

Saisei

Alternatives

MSP360 RMM Reviews

MSP360 RMM

MSP360
AdRem NetCrunch Reviews

AdRem NetCrunch

AdRem Software
Cruz Wireless Controller Reviews

Cruz Wireless Controller

Dorado Software