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support

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Description

Consider how customer satisfaction and the ability to serve could drastically improve if your service staff were equipped with a rapid, intelligent, and cohesive service application to efficiently carry out essential tasks while on the move. CX FSM offers a robust field service management solution with user-friendly interfaces tailored for both dispatchers and technicians, ensuring that your service personnel receive the pertinent information from various data sources precisely when needed, accessible on any device. Designed specifically for enterprise-level field service and customer service teams, the CX FSM Web and Mobile Apps aim to provide immediate benefits by leveraging real-time insights and analytics, empowering teams to make informed decisions and take decisive actions during critical service operations, ultimately leading to enhanced customer satisfaction and loyalty. By integrating such technology, organizations can not only streamline their processes but also foster a more responsive and agile service environment.

Description

Link your office with service technicians to enhance job scheduling and accelerate payment processes. Reduce concerns about work order tracking, technician efficiency, and receivables. Intuit Field Service Management streamlines your operations, providing greater oversight of your workforce, clientele, cash flow, and expenses. Furthermore, it integrates flawlessly with QuickBooks Desktop Enterprise, ensuring your financial records and field service operations remain aligned. With your Enterprise subscription, you receive one user license for Intuit Field Service Management, allowing for integration with QuickBooks and enabling self-assignment of work orders. When you're ready to expand your dispatch capabilities, reach out to Sales for additional user access. Scheduling or rescheduling tasks is incredibly straightforward, as Field Service Management equips dispatchers with a comprehensive dashboard that displays each technician's work orders, current location, and status. Adjustments and changes are quick and hassle-free; if a technician is delayed, you can simply drag and drop the work order to a new time slot. This efficient system not only improves workflow but also enhances overall service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Agent Payments Protocol (AP2) No 
AvSight No 
CloudNuro No 
Fi911 No 
Juspay No 
Nango No 
PEDYN P2000 No 
Product Marketing Alliance No 
QuickBooks Desktop Pro No 
QuickBooks Enterprise No 
Quickwork No 
SmartPOS by Petrosoft No 
UnifiedVU Platform No 
Unit21 No 
Userify No 
Veratad IDResponse No 

Integrations

Agent Payments Protocol (AP2) Yes 
AvSight Yes 
CloudNuro Yes 
Fi911 Yes 
Juspay Yes 
Nango Yes 
PEDYN P2000 Yes 
Product Marketing Alliance Yes 
QuickBooks Desktop Pro Yes 
QuickBooks Enterprise Yes 
Quickwork Yes 
SmartPOS by Petrosoft Yes 
UnifiedVU Platform Yes 
Unit21 Yes 
Userify Yes 
Veratad IDResponse Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$1,091 per year
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

MobileForce Software

Founded

2011

Country

United States

Website

www.mobileforcesoftware.com

Vendor Details

Company Name

Intuit

Founded

1983

Country

United States

Website

quickbooks.intuit.com/desktop/enterprise/field-service-management/

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database No 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management Yes 
Customer Database Yes 
Dispatch Management Yes 
Electronic Signature Yes 
Inventory Management Yes 
Mobile Access Yes 
Payment Collection in the Field Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Service History Tracking Yes 
Time Clock No 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

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