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Description
Comprehensive client management software encompasses all essential features required for effective oversight of a client base, including complete trust accounting functionalities. Additionally, it includes extensive debtor management capabilities that facilitate the efficient queuing of accounts for follow-up, the modification of account statuses, the establishment of payment promises, tracking of commitments, scheduling of payments, generating letters, and maintaining permanent notes. The system also features a document imaging module that enables the scanning of images into the platform for seamless attachment to client accounts. Furthermore, it allows for the integration of delinquent accounts into a web dialer based on various criteria, supporting both inbound call handling and message dispatch to debtors, while also providing automatic updates to debtor records from the results of the dialing process. Moreover, the system supports an unlimited capacity to add new clients, debtors, employees, letters, statuses, and other essential components, ensuring that the management process remains robust and scalable as needs evolve. This flexibility ultimately enhances the overall efficiency and effectiveness of client and debtor management within the organization.
Description
Applied Innovation's premier software solution, ClientAccessWeb, equips your agency with essential tools for managing time and expenses effectively. Enhance your operations by automating the workflow between your agency and clients, ultimately boosting efficiency. Hosted in our secure private cloud, you can communicate safely with clients through encrypted messaging, facilitate new account placements using customizable templates, or perform bulk uploads. Interactive account inquiry screens and on-demand reporting features empower your clients to take charge of their inquiries. With default and customized reporting options at their disposal, clients can generate tailored reports that meet their specific requirements whenever needed. Data-rich reports can be transformed into statistical formats swiftly, allowing for easy access to detailed information by drilling down on specific metrics. The reporting process is not only fast and adaptable but also significantly more efficient than extracting data from traditional collection software. Regardless of your clients' needs, either you or they have the capability to create and store reports for future reference. This approach not only saves time for your agency but also streamlines the experience for your clients. Investing in this software is a step towards enhancing productivity and client satisfaction.
API Access
Has API
API Access
Has API
Integrations
Debtmaster
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CollectionWorks
Website
www.collectionworks.com
Vendor Details
Company Name
Applied Innovation
Founded
2001
Country
United States
Website
www.appliedinnovationinc.com/clientaccessweb/
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
