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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

The CWS Platform serves as a cloud-based B2B commerce solution tailored for manufacturers, distributors, and wholesalers, facilitating the management of negotiated pricing, customer credit, delivery terms, and product selections. By integrating buyer self-service functionalities, tools for sales representatives, and marketplace features, it allows buyers to explore catalogs, verify prices and stock levels, and submit orders effortlessly. Meanwhile, sales teams can oversee customer accounts, manage quotes, and handle customized shopping carts. The platform efficiently interfaces with ERP systems via APIs and webhooks to ensure the synchronization of product details, inventory levels, customer information, pricing structures, and order data. It also incorporates configurable rules to accommodate discounts, approval processes, and various commercial conditions. Additionally, optional AI agents enhance workflows related to sales, procurement, merchandising, catalog enhancement, and inventory replenishment. Organizations can leverage this versatile platform for digital B2B transactions, assisted selling, and operations within multi-seller marketplaces, ultimately streamlining their sales processes. This comprehensive approach not only improves efficiency but also supports a seamless experience across various sales channels.

Description

Order management and invoice management. NetSymm Order Express allows your customers to place secure orders 24X7. Get started selling online. NetSymm Order Express eliminates mistakes, automates sales orders and sends order updates. You can choose from a variety of suppliers and view their product catalogs and pricing. Customers can place orders 24x7 via phone, tablet, or desktop. Your ERP system automatically processes orders once they are received and checked. View trending categories and products in charts. A list of the most recent messages and POs is also available. Multiple reports show buyer list, POs as well as products and invoices. You can configure dashboards and reports. Customers can easily modify quantities, products, and reorder orders from the past. This increases sales. You can send real-time status updates, such as created, invoiced and shipped, along with shipment tracking information.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Model Context Protocol (MCP) Yes 
TOTVS ERP Yes 

Integrations

Model Context Protocol (MCP) No 
TOTVS ERP No 

Pricing Details

The Core is a fixed SaaS subscription. AI Agents are billed by action using AI Credits. A configurable take rate applies only to marketplace operations. Subscription proposals are tailored to the operation and maturity stage.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CWS Platform

Founded

2012

Country

Brazil

Website

www.cws-platform.com/en/

Vendor Details

Company Name

NetSymm

Country

United States

Website

www.netsymm.com

Product Features

Product Features

Billing and Invoicing

Billing Portal Yes 
Contact Database Yes 
Contingency Billing No 
Customer Portal No 
Customizable Invoices No 
Dunning Management Yes 
Hourly Billing No 
Invoice History No 
Mobile Payments No 
Multi-Currency No 
Online Invoicing Yes 
Online Payments No 
Payment Processing Yes 
Project Billing No 
Recurring/Subscription Billing No 
Service Ticket Billing No 
Tax Calculator Yes 

Order Management

Back Order Management No 
Catalog Management Yes 
Inventory Management Yes 
Order Entry No 
Order Fulfillment No 
Order Tracking Yes 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Procurement

Asset Management No 
Auction Management No 
Bid Management No 
Budget Management No 
Catalog Management Yes 
Contract Management No 
Inventory Management Yes 
Invoice Processing No 
PunchOut No 
Purchase Order Management Yes 
Receiving No 
Requisitions & Approvals No 
Sourcing Management No 
Spend Management No 
Supplier Management No 

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