Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The CWS Platform serves as a cloud-based B2B commerce solution tailored for manufacturers, distributors, and wholesalers, facilitating the management of negotiated pricing, customer credit, delivery terms, and product selections. By integrating buyer self-service functionalities, tools for sales representatives, and marketplace features, it allows buyers to explore catalogs, verify prices and stock levels, and submit orders effortlessly. Meanwhile, sales teams can oversee customer accounts, manage quotes, and handle customized shopping carts. The platform efficiently interfaces with ERP systems via APIs and webhooks to ensure the synchronization of product details, inventory levels, customer information, pricing structures, and order data. It also incorporates configurable rules to accommodate discounts, approval processes, and various commercial conditions. Additionally, optional AI agents enhance workflows related to sales, procurement, merchandising, catalog enhancement, and inventory replenishment. Organizations can leverage this versatile platform for digital B2B transactions, assisted selling, and operations within multi-seller marketplaces, ultimately streamlining their sales processes. This comprehensive approach not only improves efficiency but also supports a seamless experience across various sales channels.
Description
The Knack Brava add-on for SAP Commerce facilitates seamless connectivity within the B2B ecosystem, linking manufacturers, distributors, channel partners, and customers in every conceivable manner. By utilizing a comprehensive array of industry-specific processes alongside its extensibility, businesses can provide an exceptional omnichannel experience for customers across all touchpoints. The solution enhances efficiency by automating and streamlining order processing, creating an ideal operational setting. Users can easily request quotes, adjust pricing, and reference quotes within their shopping carts and orders. The main dashboard allows for quick access to created quotes, their values, and draft orders, simplifying management. Additionally, while assessing product details, users can view a compilation of all approved quotes associated with that product, facilitating rapid referencing. Field sales representatives are empowered to verify order accuracy across multiple channels, ensuring that only valid quotes and quantities are processed while maintaining precise pricing throughout the ordering system. This capability not only improves operational efficiency but also enhances customer satisfaction by minimizing errors in order fulfillment.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Model Context Protocol (MCP)
Yes
SAP Commerce Cloud
No
SAP Store
No
TOTVS ERP
Yes
Integrations
Model Context Protocol (MCP)
No
SAP Commerce Cloud
Yes
SAP Store
Yes
TOTVS ERP
No
Pricing Details
The Core is a fixed SaaS subscription. AI Agents are billed by action using AI Credits. A configurable take rate applies only to marketplace operations. Subscription proposals are tailored to the operation and maturity stage.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CWS Platform
Founded
2012
Country
Brazil
Website
www.cws-platform.com/en/
Vendor Details
Company Name
Knack Systems
Country
United States
Website
www.knacksystems.com/solutions/knack-brava