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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.

Description

ShipEak is an all-in-one shipping automation solution tailored for eCommerce sellers, direct-to-consumer brands, marketplaces, and retail businesses. The platform supports multi-carrier shipping options, intelligent order distribution, real-time shipment tracking, and manages non-delivery reports (NDR) and cash on delivery (COD) processes efficiently. ShipEak automates the returns workflow and offers branded tracking pages to provide a polished post-purchase experience. It integrates smoothly with leading eCommerce platforms including Shopify, WooCommerce, Magento, and various warehouse management systems. Businesses using ShipEak can streamline logistics, cut down shipping expenses, and enhance delivery success rates. The platform’s intuitive dashboard and robust APIs facilitate the automation of the entire logistics lifecycle from order fulfillment to returns management. By leveraging actionable insights, sellers can improve operational performance and customer satisfaction. ShipEak empowers brands to deliver superior shipping experiences while optimizing backend processes.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
WooCommerce Yes 
AfterShip No 
Convertway by Unicommerce No 
Facebook Yes 
Gmail Yes 
Google Ads Yes 
Instagram Yes 
Klaviyo Yes 
Mailchimp Yes 
Narvar No 
ParcelWILL Yes 
Pinterest Yes 
SendWILL Yes 
Shiprocket No 
Shop Pay Yes 
Shopify Plus Yes 
TikTok Yes 
Yotpo Yes 
Zendesk Yes 

Integrations

Shopify Yes 
WooCommerce Yes 
AfterShip Yes 
Convertway by Unicommerce Yes 
Facebook No 
Gmail No 
Google Ads No 
Instagram No 
Klaviyo No 
Mailchimp No 
Narvar Yes 
ParcelWILL No 
Pinterest No 
SendWILL No 
Shiprocket Yes 
Shop Pay No 
Shopify Plus No 
TikTok No 
Yotpo No 
Zendesk No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version No 

Pricing Details

$30
Pricing is fully customizable according to end business needs
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com

Vendor Details

Company Name

ShipEak

Founded

2022

Country

India

Website

www.shipeak.com

Product Features

Product Features

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping No 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management Yes 

Alternatives

Alternatives

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