Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.
Description
Boost your brand's repeat purchase rate by 20% or even higher. With Rivo, you can enhance repeat purchases, elevate customer lifetime value (LTV), and lower advertising expenses. You understand your customers' desires, and we assist you in creating tailored programs that encourage ongoing purchases. By reducing your advertising costs, you can turn your most loyal customers into enthusiastic brand advocates. Additionally, attract new customers at a cost lower than your average customer acquisition cost (CAC). Enhance LTV and steady revenue streams by providing exclusive perks to your paid members. Explore how Rivo is empowering rapidly expanding ecommerce brands to increase their revenue significantly and achieve sustainable growth. By partnering with Rivo, your brand can thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
Klaviyo
Yes
Mailchimp
Yes
Shopify
Yes
Shopify Plus
Yes
ChatWILL
Yes
Drip
No
Facebook
Yes
Google Ads
Yes
Judge.me
No
Loox
No
Integrations
Klaviyo
Yes
Mailchimp
Yes
Shopify
Yes
Shopify Plus
Yes
ChatWILL
No
Drip
Yes
Facebook
No
Google Ads
No
Judge.me
Yes
Loox
Yes
Pricing Details
$9.99 per month
Free Trial
No
Free Version
No
Pricing Details
$189/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com
Vendor Details
Company Name
Rivo
Founded
2021
Country
United States
Website
www.rivo.io
Product Features
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
No
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Referral
Affiliate Marketing
No
Campaign Management
No
Contact Management
No
Employee Referral Management
No
Feedback Management
No
Lead Engagement
No
Loyalty Program
No
Referral Tracking
No
Rewards Management
No