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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.

Description

Rewardz by ZepoteQ is a WhatsApp loyalty program that helps businesses increase customer retention, repeat purchases, and customer lifetime value. The system uses QR code rewards and WhatsApp automation to engage customers right after they make a purchase. Instead of asking customers to download a mobile app, Rewardz lets them participate through WhatsApp, making the loyalty experience faster and easier to access. Customers can scan a QR code, connect with the brand, and earn reward points through a simple guided flow. Businesses can use Rewardz to create a more direct post-purchase relationship with customers and encourage them to return. The platform is designed for brands that want loyalty engagement without the friction of app installation or complex setup. Rewardz can support customer engagement campaigns, rewards tracking, repeat purchase incentives, and purchase-based loyalty flows. As part of ZepoteQ’s product portfolio, it fits alongside the company’s broader IT services, website development, software, and SaaS solutions. By combining WhatsApp, QR codes, automation, and rewards, Rewardz gives businesses a simple way to turn everyday purchases into ongoing customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
ChatWILL Yes 
Facebook Yes 
Gmail Yes 
Instagram Yes 
Klaviyo Yes 
Mailchimp Yes 
ParcelWILL Yes 
PayPal Yes 
Pinterest Yes 
SEOWILL Yes 
SendWILL Yes 
Shop Pay Yes 
Shopify Yes 
Shopify Plus Yes 
TikTok Yes 
TrustWILL Yes 
WooCommerce Yes 
Yotpo Yes 
Zendesk Yes 

Integrations

WhatsApp Yes 
ChatWILL No 
Facebook No 
Gmail No 
Instagram No 
Klaviyo No 
Mailchimp No 
ParcelWILL No 
PayPal No 
Pinterest No 
SEOWILL No 
SendWILL No 
Shop Pay No 
Shopify No 
Shopify Plus No 
TikTok No 
TrustWILL No 
WooCommerce No 
Yotpo No 
Zendesk No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version No 

Pricing Details

$50/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com

Vendor Details

Company Name

ZepoteQ

Founded

2025

Country

India

Website

zepoteq.com

Product Features

Product Features

Customer Loyalty

CRM No 
Corporate Memberships No 
Customer Activity Tracking No 
Discount Management No 
Gift Card System No 
Loyalty Card System No 
Member Portal No 
Membership Management No 
No-Card Loyalty System No 
Referral Tracking No 
Rewards Management No 

Alternatives

Alternatives

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