Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.
Description
Rating Captain serves as a comprehensive social proof management system that prioritizes genuine product reviews, dependable analytics, and tailored ecommerce solutions. This platform empowers businesses to gather customer insights that not only boost website traffic but also elevate sales while delivering meaningful data for operational improvements. It streamlines post-purchase interactions, ensuring prompt engagement with reviews across various platforms, which is crucial for maintaining a positive company reputation. By actively participating in customer conversations and addressing their feedback, businesses can cultivate enduring connections, leading to an increase in repeat visitors. Since 79% of consumers place their trust in reviews, showcasing customer opinions not only fosters confidence but also accelerates the decision-making process for prospective buyers. Additionally, Rating Captain aids in the acquisition of favorable product reviews for online retailers, ultimately driving sales growth and enhancing search engine optimization efforts. The platform seamlessly integrates with major ecommerce systems such as Shopify, WooCommerce, DecoNetwork, and BaseLinker, providing a smooth user experience for businesses. Overall, Rating Captain transforms the way companies engage with their customers, ensuring a more dynamic and responsive online presence.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Shopify
Yes
WooCommerce
Yes
ChatWILL
Yes
Facebook
Yes
Gmail
Yes
Google Ads
Yes
Google Business Profile
No
Instagram
Yes
Klaviyo
Yes
Mailchimp
Yes
Integrations
Shopify
Yes
WooCommerce
Yes
ChatWILL
No
Facebook
No
Gmail
No
Google Ads
No
Google Business Profile
Yes
Instagram
No
Klaviyo
No
Mailchimp
No
Pricing Details
$9.99 per month
Free Trial
No
Free Version
No
Pricing Details
$39 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CWILL
Founded
2014
Country
United States
Website
www.cwill.com
Vendor Details
Company Name
Rating Captain
Founded
2020
Country
Poland
Website
ratingcaptain.com
Product Features
Product Features
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No