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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CWILL is an all-in-one customer retention and post-purchase growth platform built specifically for Shopify and Shopify Plus brands. Formerly known as Channelwill, the company has evolved into a unified ecosystem offering ParcelWILL, TrustWILL, and other retention-focused tools under one brand. The platform helps ecommerce merchants reduce support workload by minimizing “Where is my order?” inquiries through real-time tracking updates. Flexible returns and exchange options turn potential lost revenue into retained sales, while shipping protection safeguards margins and customer trust. CWILL also powers loyalty and referral programs that increase repeat purchases and strengthen long-term engagement. AI-driven features such as post-purchase upsells, review summaries, and assisted support create hyper-personalized shopping journeys. Merchants can automate review collection and leverage user-generated content to increase purchase confidence. With proven metrics like higher customer lifetime value and reduced customer acquisition costs, CWILL delivers measurable ROI. The platform integrates seamlessly into Shopify stores and meets Shopify’s highest performance standards. Backed by 24/7 global support, CWILL empowers ecommerce brands to build stronger customer relationships and sustainable growth.

Description

Pier39 AI turns the order confirmation page into a revenue channel for online stores. Once a shopper completes a purchase, the platform shows offers paid for by other brands. Acting on one of those offers earns the shopper credit to spend with the store they just bought from, which gives them a reason to return. The merchant pays nothing. Advertisers cover the cost, so store owners add income per order without discounting products or reworking their own promotions. Every offer is reviewable, and any category that competes with the store's own catalog can be excluded. Setup on Shopify takes a few minutes and needs no development work. Wix, WooCommerce, Salesforce Commerce, Adobe Commerce, and Webflow are also supported. More than 1,500 stores and over 150 advertisers currently use the network. Aimed at direct-to-consumer brands and retailers tracking revenue per order and repeat purchase rate.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Shopify Yes 
WooCommerce Yes 
Adobe Commerce No 
ChatWILL Yes 
Facebook Yes 
Gmail Yes 
Google Ads Yes 
Instagram Yes 
Mailchimp Yes 
ParcelWILL Yes 
PayPal Yes 
Pinterest Yes 
SEOWILL Yes 
SendWILL Yes 
Shop Pay Yes 
Shopify Plus Yes 
TikTok Yes 
TrustWILL Yes 
Webflow No 
Zendesk Yes 

Integrations

Shopify Yes 
WooCommerce Yes 
Adobe Commerce Yes 
ChatWILL No 
Facebook No 
Gmail No 
Google Ads No 
Instagram No 
Mailchimp No 
ParcelWILL No 
PayPal No 
Pinterest No 
SEOWILL No 
SendWILL No 
Shop Pay No 
Shopify Plus No 
TikTok No 
TrustWILL No 
Webflow Yes 
Zendesk No 

Pricing Details

$9.99 per month
Free Trial No 
Free Version No 

Pricing Details

Free
Free to install. Merchants earn revenue on every transaction.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com

Vendor Details

Company Name

Pier39 AI

Founded

2024

Country

United States

Website

pier39.ai

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Product Features

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