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Description
CUSI provides worldwide customer information systems, utility billing, customer web portals, accounting, and work asset management. CUSI also develops, implements and supports a wide range of technology solutions to manage the operational needs of local governments and utilities. CUSI's Windows and SQL applications are used by over 1,100 water, gas, electric and waste management companies to meet their operational requirements.
Description
MIMS simplifies utility field operations by consolidating essential information – including GIS, SAP, Maximo, CGI, and Oracle – enabling teams to efficiently carry out both planned and unplanned tasks through user-friendly smart forms and mapping features. This integrated application caters to all the requirements of field personnel, ensuring they have access to crucial operational data whenever and wherever it is needed. Additionally, MIMS equips operations managers with valuable insights into field activities, crew performance, and overall productivity. It also assists compliance managers by offering searchable and auditable records to maintain regulatory standards. Furthermore, IT managers benefit from a unified business system interface and a single mobile application that streamlines support processes. With its comprehensive approach, MIMS enhances collaboration and efficiency across all levels of utility field work.
API Access
Has API
No
API Access
Has API
No
Integrations
MIP Cloud
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Continental Utility Solutions
Founded
1984
Country
United States
Website
www.cusi.com
Vendor Details
Company Name
SSP Innovations
Founded
2003
Country
United States
Website
sspinnovations.com/products/mims/
Product Features
Utility Billing
ACH Payment Processing
Yes
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
Yes
Customer Management
Yes
Electricity
Yes
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
Yes
Natural Gas
Yes
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
Yes
Water
Yes
Work Order Management
Yes
Product Features
GIS
3D Imagery
No
Census Data Integration
No
Color Coding
Yes
Geocoding
No
Image Exporting
No
Image Management
No
Internet Mapping
Yes
Interoperability
No
Labeling
No
Map Creation
No
Map Sharing
Yes
Near-Matching
No
Reverse Geocoding
No
Spatial Analysis
No