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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Conduct elections that empower your members to vote at their convenience, using any method they prefer. CUBallot delivers impartial voting solutions tailored for Credit Unions. Rigorously tested in genuine voting scenarios, CUBallot features distinctive customization capabilities to accommodate any electoral challenge or procedure. Elections serve as an excellent opportunity to remind members of their ownership in the Credit Union. It is vital for every member to understand that their voice holds significance, allowing them to cast their votes through a variety of means such as computers, tablets, smartphones, telephones, or traditional paper ballots. Additionally, we enhance accessibility by enabling voting through Facebook, ensuring all members can engage regardless of their location or time constraints. Our platform includes a secure, independent website with a co-branded URL tailored for each election, guaranteeing a personalized experience. Furthermore, all interactions with the site are secured through full encryption, ensuring top-notch security for every voter. By offering such versatile voting options, we strive to foster greater participation and strengthen the connection between members and their Credit Union.

Description

We assist credit unions in crafting standout member experiences by gathering Voice of Member feedback and utilizing a robust, specialized analytics platform tailored to the industry. This solution provides a comprehensive overview of every key metric related to member experience, accessible to all stakeholders in a single location. We deliver insights in real-time, across all channels, every day. MemberXP is designed to evaluate each touchpoint of a member's journey, from initial enrollment in the credit union to securing loans and utilizing mobile applications, ensuring that we ask the right questions to identify both the positive and negative aspects of each unique member path. Rather than relying on a single feedback source or juggling multiple vendors, MemberXP empowers you to gather member insights wherever and whenever they prefer to engage, whether that be online, via mobile, over the phone, on tablets, and more. With our solution specifically crafted for retail finance, our proprietary analytics provide critical answers to questions unique to credit unions. Additionally, MemberXP's specialized alerts and tracking capabilities are instrumental in fostering member loyalty, ensuring that your credit union can continually adapt to meet the evolving needs of its members. By leveraging these insights, credit unions can enhance their service offerings and build stronger relationships with their members.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Microsoft PowerPoint No 
X (Twitter) No 
Yelp No 

Integrations

Facebook Yes 
Microsoft PowerPoint Yes 
X (Twitter) Yes 
Yelp Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

E Space Communications

Founded

2000

Country

United States

Website

www.espacecommunications.com/cuballot.html

Vendor Details

Company Name

MemberXP

Country

United States

Website

www.memberxp.com

Product Features

Political Campaign

Campaign Analysis No 
Conservative No 
Contact Management No 
Contribution Tracking No 
Demographic Data Yes 
Donor Targeting No 
Email Marketing No 
Event Calendar No 
Fundraising Management No 
Mapping No 
Non-Partisan No 
Online Payment Processing No 
Progressive No 
Staff Management No 
Volunteer Management No 
Voter Database Yes 

Product Features

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management No 
Community Management No 
Content Syndication No 
Feedback Collection No 
Gamification No 
Live Chat No 
Video Content No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis Yes 
Survey Management No 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting Yes 
Complaint Monitoring No 
Feedback Collection No 
Survey Management No 

NPS

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Alternatives

Alternatives

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