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Description
At CT-Assist, we recognize that we are a small player in the industry, and we embrace our modest stature in comparison to our larger competitors. Although we may lack the extensive features, sizable development teams, and hefty financial backing that others possess, we take pride in offering a quality product. Our main goal is to foster a thriving community of users, as we believe that the more individuals and businesses that utilize CT-Assist, the more we can enhance our offerings. Real-world application is crucial for our growth, enabling us to incorporate genuinely useful features based on user feedback. Our service, CT-Instant Support, delivers a straightforward and efficient means for providing remote assistance to clients. This tool comes as a single downloadable executable file, making it exceptionally easy for users to establish a remote support session. It can be downloaded directly or easily placed on the user's desktop for quick access with a double-click. Specifically designed for use with POS systems and kiosks that lack keyboards, CT-Instant Support aims to streamline the support process in these environments. By prioritizing simplicity and accessibility, we hope to meet the needs of our users effectively.
Description
NetSupport Manager has been a leader in remote PC management for over 30 years. Remote control tools have had to evolve to cope with the increasing complexity and variety of systems. NetSupport Manager is designed to work over your LAN, internet, or WAN, securely without the need of firewall configuration. It provides a single, high-speed solution for remote management of multiplatform computers without the need to subscribe to a third-party service. NetSupport Manager is unique because it offers a wide range of support tools that ensure maximum efficiency and minimize downtime. This makes it an ideal tool for IT teams.
API Access
Has API
No
API Access
Has API
No
Integrations
Footwear & Apparel Management
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CT-Assist
Founded
2017
Country
United States
Website
ctonlineassist.com
Vendor Details
Company Name
NetSupport
Founded
1989
Country
United Kingdom
Website
www.netsupport-inc.com/remote-control/
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Product Features
IT Management
Capacity Monitoring
No
Compliance Management
No
Event Logs
Yes
Hardware Inventory
Yes
IT Budgeting
No
License Management
No
Patch Management
No
Remote Access
Yes
Scheduling
Yes
Software Inventory
Yes
User Activity Monitoring
Yes
Remote Desktop
Chat
No
Cross-Platform Access
No
File Transfer
No
Group View
No
Mobile Device Access
No
Multi Monitor Support
No
Record Remote Sessions
No
Remote Print
No
Remote Wake
No
User Management
No
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
