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Description
At CT-Assist, we recognize that we are a small player in the industry, and we embrace our modest stature in comparison to our larger competitors. Although we may lack the extensive features, sizable development teams, and hefty financial backing that others possess, we take pride in offering a quality product. Our main goal is to foster a thriving community of users, as we believe that the more individuals and businesses that utilize CT-Assist, the more we can enhance our offerings. Real-world application is crucial for our growth, enabling us to incorporate genuinely useful features based on user feedback. Our service, CT-Instant Support, delivers a straightforward and efficient means for providing remote assistance to clients. This tool comes as a single downloadable executable file, making it exceptionally easy for users to establish a remote support session. It can be downloaded directly or easily placed on the user's desktop for quick access with a double-click. Specifically designed for use with POS systems and kiosks that lack keyboards, CT-Instant Support aims to streamline the support process in these environments. By prioritizing simplicity and accessibility, we hope to meet the needs of our users effectively.
Description
Fast, stable and secure remote access solution that allows users to connect to devices and servers remotely and resolve issues faster.
API Access
Has API
No
API Access
Has API
No
Integrations
MSP360 Managed Backup
No
MSP360 RMM
No
ScalePad Backup Radar
No
Integrations
MSP360 Managed Backup
Yes
MSP360 RMM
Yes
ScalePad Backup Radar
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$89.99 per year
The price depends on the selected edition – Connect Free, Connect Pro or Connect Managed. Visit MSP360 website to compare all three plans and choose one that suits you best.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CT-Assist
Founded
2017
Country
United States
Website
ctonlineassist.com
Vendor Details
Company Name
MSP360
Founded
2011
Country
United States
Website
hubs.ly/Q012Jhwr0
Product Features
Remote Support
Diagnostic Tools
Yes
File Transfer
No
Live Chat
No
Real-time Chat
No
Remote Control
No
Screen Sharing
No
Session Recording
No
Session Transfer
No
Surveys & Feedback
No
Product Features
Remote Desktop
Chat
Yes
Cross-Platform Access
No
File Transfer
Yes
Group View
No
Mobile Device Access
Yes
Multi Monitor Support
No
Record Remote Sessions
Yes
Remote Print
No
Remote Wake
No
User Management
Yes
Remote Support
Diagnostic Tools
No
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
No
Surveys & Feedback
No
