Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.

Description

Introducing an industry-leading cloud-based BSS digital experience platform tailored for Mobile Virtual Network Operators (MVNOs) and Communications Service Providers (CSPs). With RaptrDXP™, organizations can swiftly transition, enhance, and modernize their operations using our comprehensive, cloud-native BSS digital stack, all while achieving a lower total cost of ownership (TCO). Companies can take advantage of fully pre-configured BSS capabilities in the cloud, enabling a unified view of their customers, boosting productivity at reduced costs, enhancing customer experience (CX), and achieving better TCO as they expand. Our cloud-native BSS Software as a Service (SaaS) solution is designed with a microservices architecture, allowing for rapid deployment cycles that bring business-ready digital solutions to the forefront. MVNOs and CSPs can attain significant efficiencies by utilizing our out-of-the-box BSS modules, which are crafted to seamlessly meet their evolving business and operational demands. Reach out to us today or send an email to schedule a no-obligation free demonstration and trial, subject to terms and conditions. Your journey toward operational excellence starts here!

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Amazon Web Services (AWS) Yes 
Microsoft Azure Yes 
Vertex Yes 

Integrations

Amazon Web Services (AWS) No 
Microsoft Azure No 
Vertex No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CSG International

Founded

1994

Country

United States

Website

www.csgi.com/products/encompass/

Vendor Details

Company Name

Knot Solutions

Country

India

Website

www.knotsolutions.com

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

Alternatives

Alepo Digital BSS Reviews

Alepo Digital BSS

Alepo Technologies

Alternatives

ALLinONE Reviews

ALLinONE

Lifecycle Software