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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

In the current digital landscape, operators are challenged to deliver tailored offers in real time to individual consumers while also managing extensive relationships with enterprise clients. Achieving this demands heightened agility in processes, flexible pricing and bundling strategies, and accurate insights throughout various operations, including customer service, network management, revenue management, and content collaboration. CSG Encompass serves as a comprehensive solution for real-time rating, charging, and billing, streamlining costs and enhancing consistency within your organization. With this robust platform, businesses can quickly introduce new services and benefit from a scalable architecture that adapts to growing needs. Additionally, operators can implement any pricing model and accept diverse payment methods, all while maintaining an integrated customer view through pre-built customer management features. This holistic approach not only optimizes operational efficiency but also empowers businesses to respond dynamically to market changes.

Description

OSS-as-a-Service represents a business and delivery approach that provides comprehensive OSS functionalities through a collaborative partnership with CSPs, established under a multi-year agreement. By utilizing an effectively integrated OSS suite that manages high-quality operational data, CSPs can enhance automation and agility within their business operations, leading to greater operational efficiencies, lower operating expenses, quicker time-to-market, and an improved customer experience. Despite the critical role OSS plays in CSP operations, the only two effective sourcing alternatives available to them historically have been acquiring a Commercial Off-The-Shelf (COTS) software solution along with associated support services for back-office fulfillment and assurance activities or developing their own OSS solutions in-house. The introduction of OSS-as-a-Service offers a progressive solution that changes this landscape by providing a more flexible and efficient way to access essential OSS capabilities. This model not only addresses current operational challenges but also positions CSPs for future growth and innovation in a rapidly evolving market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) Yes 
Infovista Ativa No 
Microsoft Azure Yes 
Vertex Yes 

Integrations

Amazon Web Services (AWS) No 
Infovista Ativa Yes 
Microsoft Azure No 
Vertex No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CSG International

Founded

1994

Country

United States

Website

www.csgi.com/products/encompass/

Vendor Details

Company Name

Huawei

Founded

1987

Country

China

Website

carrier.huawei.com/en/technical-topics/service/SolutionTopic/OSS/OSS

Product Features

Billing and Provisioning

Billing & Invoicing No 
Carrier Access Billing No 
Contract Management No 
Customer Accounts No 
Customizable Billing No 
Flexible Rate Tables No 
Internet No 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning No 
Rating No 
Self Service Portal No 
Service Order System No 
VoIP No 

Product Features

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