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Description
Efficiently launch promotions, offers, and products with the CSG Configure, Price, Quote (CPQ) solution. Utilize product definition, pricing, billing, provisioning, and additional features to craft innovative products and promotions. With guided sales wizards, agents can navigate the order process more effectively, ensuring higher order accuracy. CSG CPQ manages all relevant data, rules, and processes linked to products, services, and bundles, covering everything from initial pricing and packaging to billing and inventory management. This streamlining significantly cuts down the time and resources needed to oversee changes in products and prices, ultimately saving you money and accelerating your market entry. You can create new products and promotions tailored to customer preferences, sales channels, and timing considerations. The Billing Configuration Edition simplifies the editing of product portfolios, enabling quick launches and iterations of offers, thus reducing time to market further. Additionally, the Product Configurator is integrated into ACSR, providing agents with the necessary information to craft customer offers efficiently, ensuring that the sales process is both effective and user-friendly. This comprehensive approach enhances the overall sales experience, leading to improved customer satisfaction and loyalty.
Description
The Knack Brava add-on for SAP Commerce facilitates seamless connectivity within the B2B ecosystem, linking manufacturers, distributors, channel partners, and customers in every conceivable manner. By utilizing a comprehensive array of industry-specific processes alongside its extensibility, businesses can provide an exceptional omnichannel experience for customers across all touchpoints. The solution enhances efficiency by automating and streamlining order processing, creating an ideal operational setting. Users can easily request quotes, adjust pricing, and reference quotes within their shopping carts and orders. The main dashboard allows for quick access to created quotes, their values, and draft orders, simplifying management. Additionally, while assessing product details, users can view a compilation of all approved quotes associated with that product, facilitating rapid referencing. Field sales representatives are empowered to verify order accuracy across multiple channels, ensuring that only valid quotes and quantities are processed while maintaining precise pricing throughout the ordering system. This capability not only improves operational efficiency but also enhances customer satisfaction by minimizing errors in order fulfillment.
API Access
Has API
No
API Access
Has API
No
Integrations
SAP Commerce Cloud
No
SAP Store
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CSG
Founded
1994
Country
United States
Website
www.csgi.com/capabilities/configure-price-quote/
Vendor Details
Company Name
Knack Systems
Country
United States
Website
www.knacksystems.com/solutions/knack-brava
Product Features
CPQ
2D Drawing
No
3D Modeling
No
Approval Workflow
No
Guided Selling
No
Product Configurator
No
Proposal Generation
No
Quotes / Estimates
No
Renewal Management
No
Self Service Portal
No
eCommerce
No
Product Configurator
2D Drawing
No
3D Modeling
No
Analysis & Constraints
No
Custom Pricing Options
No
Inventory Management
No
Recommendation Engine
No
eCommerce
No
