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Description

Many current operators still rely on outdated methods of testing their end-to-end quality, primarily using passive monitoring and addressing issues reactively rather than proactively. Although this strategy may have sufficed in earlier times, changing customer expectations have made enhancing user experience essential for ensuring satisfaction, loyalty, and revenue generation. With CSG Assure, you can monitor quality proactively from the network all the way to the end user. This solution aids carriers in safeguarding their margins through guaranteed CLI delivery and other vital quality attributes. Additionally, CSG Assure caters to SMS aggregators that require prompt and accurate SMS delivery, as well as mobile operators striving to offer an impeccable experience for customers while traveling internationally. By leveraging our network operations center, you can benefit from comprehensive service level monitoring around the clock, ensuring all aspects of your service are optimally managed and maintained. This approach not only streamlines operations but also enhances overall customer trust and satisfaction.

Description

Implement a comprehensive service assurance framework that incorporates automated root cause analysis via event correlation, machine learning (ML), and topology. Oracle Unified Assurance can function as an overlay to consolidate monitoring across pre-existing assurance tools or serve as an independent assurance platform. The solution is designed for seamless integration into multivendor networks and management systems, or it can be utilized in a hybrid configuration. By leveraging Oracle’s Unified Assurance solution, businesses can achieve automation in assurance processes and facilitate both assisted and fully automated closed-loop operations. This framework enables dynamic, end-to-end assurance for large-scale 5G solutions, ensuring high-quality service and enhancing customer experience through ML analytics. Streamline operations via comprehensive network and service assurance by integrating with current tools, while also making the most of existing investments with a strategic plan to optimize tools and establish a foundation for autonomous operations, ultimately leading to improved efficiency and service reliability.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Elastic Cloud No 

Integrations

Elastic Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CSG

Founded

1994

Country

United States

Website

www.csgi.com/portfolio/digital-wholesale/assure/

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/communications/closed-loop-automation/service-assurance/

Product Features

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

Product Features

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring Yes 
Internet Usage Monitoring Yes 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

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