Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Many current operators still rely on outdated methods of testing their end-to-end quality, primarily using passive monitoring and addressing issues reactively rather than proactively. Although this strategy may have sufficed in earlier times, changing customer expectations have made enhancing user experience essential for ensuring satisfaction, loyalty, and revenue generation. With CSG Assure, you can monitor quality proactively from the network all the way to the end user. This solution aids carriers in safeguarding their margins through guaranteed CLI delivery and other vital quality attributes. Additionally, CSG Assure caters to SMS aggregators that require prompt and accurate SMS delivery, as well as mobile operators striving to offer an impeccable experience for customers while traveling internationally. By leveraging our network operations center, you can benefit from comprehensive service level monitoring around the clock, ensuring all aspects of your service are optimally managed and maintained. This approach not only streamlines operations but also enhances overall customer trust and satisfaction.
Description
Cisco Prime Network serves as an economical solution for device operation, administration, and management of network faults. This all-in-one platform enables service providers to streamline management processes while delivering services on a carrier-class level. It accommodates not only physical network components but also the computational infrastructure and virtual elements present in data centers. By facilitating automated network discovery, configuration, and change management, it enhances operational efficiency significantly. Furthermore, it boosts customer satisfaction through proactive service assurance, utilizing post-event fault management and trend analysis. The integration costs are minimized due to its pre-integration with the Cisco Prime Carrier Management suite and compatibility with third-party applications through northbound interfaces. Users benefit from comprehensive end-to-end visibility of both physical and virtual network topologies, along with detailed inventory management. A graphical user interface allows for device configuration through prebuilt and downloadable scripts, providing an intuitive user experience. Additionally, the platform offers real-time updates on network events, states, and configuration modifications, ensuring that users remain informed of any changes within their networks.
API Access
Has API
No
API Access
Has API
No
Integrations
Accenture Cloud Retail Execution
No
Amazon Web Services (AWS)
No
Archie
No
Axonius
No
Azure NetApp Files
No
Cisco AnyConnect
No
Cognizant
No
Cohesity
No
Cynerio
No
Dell EMC Avamar
No
Integrations
Accenture Cloud Retail Execution
Yes
Amazon Web Services (AWS)
Yes
Archie
Yes
Axonius
Yes
Azure NetApp Files
Yes
Cisco AnyConnect
Yes
Cognizant
Yes
Cohesity
Yes
Cynerio
Yes
Dell EMC Avamar
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
CSG
Founded
1994
Country
United States
Website
www.csgi.com/portfolio/digital-wholesale/assure/
Vendor Details
Company Name
Cisco
Founded
1984
Country
United States
Website
www.cisco.com/c/en/us/products/cloud-systems-management/prime-network/index.html
Product Features
VoIP Monitoring
Alerts / Notifications
No
Call Detail Record (CDR) Analysis
No
Call Quality Monitoring
No
IP SLA Monitoring
No
Jitter Testing
No
Latency Monitoring
No
MOS Monitoring
No
Packet Loss Monitoring
No
QoS Monitoring
No
Reporting / Analytics
No
Troubleshooting
No
Product Features
Data Center Management
Audit Trail
No
Behavior-Based Acceleration
No
Cross Reference System
No
Device Auto Discovery
No
Diagnostic Testing
No
Import / Export Data
No
JCL Management
No
Multi-Platform
No
Multi-User
No
Power Management
No
Sarbanes-Oxley Compliance
No
Network Monitoring
Bandwidth Monitoring
No
Baseline Manager
No
Diagnostic Tools
No
IP Address Monitoring
No
Internet Usage Monitoring
No
Real Time Analytics
No
Resource Management
No
SLA Monitoring
No
Server Monitoring
No
Uptime Monitoring
No
Web Traffic Reporting
No