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Average Ratings 0 Ratings

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features
design
support

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Write a Review

Description

Many current operators still rely on outdated methods of testing their end-to-end quality, primarily using passive monitoring and addressing issues reactively rather than proactively. Although this strategy may have sufficed in earlier times, changing customer expectations have made enhancing user experience essential for ensuring satisfaction, loyalty, and revenue generation. With CSG Assure, you can monitor quality proactively from the network all the way to the end user. This solution aids carriers in safeguarding their margins through guaranteed CLI delivery and other vital quality attributes. Additionally, CSG Assure caters to SMS aggregators that require prompt and accurate SMS delivery, as well as mobile operators striving to offer an impeccable experience for customers while traveling internationally. By leveraging our network operations center, you can benefit from comprehensive service level monitoring around the clock, ensuring all aspects of your service are optimally managed and maintained. This approach not only streamlines operations but also enhances overall customer trust and satisfaction.

Description

Cisco Prime Network serves as an economical solution for device operation, administration, and management of network faults. This all-in-one platform enables service providers to streamline management processes while delivering services on a carrier-class level. It accommodates not only physical network components but also the computational infrastructure and virtual elements present in data centers. By facilitating automated network discovery, configuration, and change management, it enhances operational efficiency significantly. Furthermore, it boosts customer satisfaction through proactive service assurance, utilizing post-event fault management and trend analysis. The integration costs are minimized due to its pre-integration with the Cisco Prime Carrier Management suite and compatibility with third-party applications through northbound interfaces. Users benefit from comprehensive end-to-end visibility of both physical and virtual network topologies, along with detailed inventory management. A graphical user interface allows for device configuration through prebuilt and downloadable scripts, providing an intuitive user experience. Additionally, the platform offers real-time updates on network events, states, and configuration modifications, ensuring that users remain informed of any changes within their networks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Retail Execution No 
Amazon Web Services (AWS) No 
Archie No 
Axonius No 
Azure NetApp Files No 
Cisco AnyConnect No 
Cognizant No 
Cohesity No 
Cynerio No 
Dell EMC Avamar No 
Equinix No 
Google Cloud Platform No 
Hitachi Content Intelligence No 
IBM Cloud No 
Microsoft 365 No 
NTT Cloud Communications No 
NVIDIA Virtual PC No 
Signify HR No 
Tata Communications No 

Integrations

Accenture Cloud Retail Execution Yes 
Amazon Web Services (AWS) Yes 
Archie Yes 
Axonius Yes 
Azure NetApp Files Yes 
Cisco AnyConnect Yes 
Cognizant Yes 
Cohesity Yes 
Cynerio Yes 
Dell EMC Avamar Yes 
Equinix Yes 
Google Cloud Platform Yes 
Hitachi Content Intelligence Yes 
IBM Cloud Yes 
Microsoft 365 Yes 
NTT Cloud Communications Yes 
NVIDIA Virtual PC Yes 
Signify HR Yes 
Tata Communications Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

CSG

Founded

1994

Country

United States

Website

www.csgi.com/portfolio/digital-wholesale/assure/

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.cisco.com/c/en/us/products/cloud-systems-management/prime-network/index.html

Product Features

VoIP Monitoring

Alerts / Notifications No 
Call Detail Record (CDR) Analysis No 
Call Quality Monitoring No 
IP SLA Monitoring No 
Jitter Testing No 
Latency Monitoring No 
MOS Monitoring No 
Packet Loss Monitoring No 
QoS Monitoring No 
Reporting / Analytics No 
Troubleshooting No 

Product Features

Data Center Management

Audit Trail No 
Behavior-Based Acceleration No 
Cross Reference System No 
Device Auto Discovery No 
Diagnostic Testing No 
Import / Export Data No 
JCL Management No 
Multi-Platform No 
Multi-User No 
Power Management No 
Sarbanes-Oxley Compliance No 

Network Monitoring

Bandwidth Monitoring No 
Baseline Manager No 
Diagnostic Tools No 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics No 
Resource Management No 
SLA Monitoring No 
Server Monitoring No 
Uptime Monitoring No 
Web Traffic Reporting No 

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