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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Regardless of the sector, whether established or a new player, organizations need to swiftly introduce, learn from, and expand their digital service offerings to remain competitive, foster brand loyalty, and sustain a long-lasting consumer base in B2C, B2B, and B2B2X contexts. However, transformation is not instantaneous; it requires a balance between speed to market and maximizing revenue from existing services. Ascendon is a cloud-based, software-as-a-service (SaaS) platform that facilitates the launch of new digital services and allows companies to engage effectively in the federated digital economy. Furthermore, it enables a gradual transition to a business model that significantly lowers operational costs, fully digitizes both front and back offices, and integrates both new and existing digital services into a cohesive customer relationship. Organizations can migrate subscribers from outdated systems to Ascendon at their own pace, ensuring they have all the necessary capabilities to support a comprehensive digital services initiative without the need for additional infrastructure. This approach empowers businesses to innovate while maintaining operational efficiency.

Description

OSS-as-a-Service represents a business and delivery approach that provides comprehensive OSS functionalities through a collaborative partnership with CSPs, established under a multi-year agreement. By utilizing an effectively integrated OSS suite that manages high-quality operational data, CSPs can enhance automation and agility within their business operations, leading to greater operational efficiencies, lower operating expenses, quicker time-to-market, and an improved customer experience. Despite the critical role OSS plays in CSP operations, the only two effective sourcing alternatives available to them historically have been acquiring a Commercial Off-The-Shelf (COTS) software solution along with associated support services for back-office fulfillment and assurance activities or developing their own OSS solutions in-house. The introduction of OSS-as-a-Service offers a progressive solution that changes this landscape by providing a more flexible and efficient way to access essential OSS capabilities. This model not only addresses current operational challenges but also positions CSPs for future growth and innovation in a rapidly evolving market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Infovista Ativa No 

Integrations

Infovista Ativa Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CSG

Founded

1994

Country

United States

Website

www.csgi.com/portfolio/ascendon/

Vendor Details

Company Name

Huawei

Founded

1987

Country

China

Website

carrier.huawei.com/en/technical-topics/service/SolutionTopic/OSS/OSS

Product Features

Telecom Expense Management

Billing for Data No 
Billing for Voice No 
Call Monitoring No 
Chargeback Tracking No 
Contract Negotiation No 
Fixed Line Compatibility No 
Internal Cost Allocation No 
Mobile Line Compatibility No 
Usage Reporting No 

Product Features

Alternatives

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