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Description
The CSG Advanced Convergent Platform™ (ACP) stands out as a reliable solution for cable billing, customer support, and business efficiency, firmly establishing itself as the leading option in the North American cable and DBS market. With our outsourced, fully operational customer care and billing system, we recognize that a frictionless customer experience is essential for both your success and ours. Our comprehensive platform facilitates the entire customer journey, from initial account setup to installations and upgrades. The pre-integrated design of ACP allows for agile billing and revenue management, enabling effortless scaling of your billing processes. By managing the complexities of system integration, we empower you to concentrate on enhancing customer satisfaction and expanding your business reach while we ensure your operations run smoothly. With CSG, you can rest assured that your billing needs are in expert hands.
Description
Cadet ERP is a tailored enterprise resource planning solution specifically designed for manufacturers in the cable and wire industry, integrating the entire workflow into one cohesive system that encompasses cable design, product data management, and extends all the way through to dispatch. Unlike general ERP systems, Cadet ERP addresses the unique requirements of cable manufacturing, including detailed cable design and construction, precise production routing, accurate cost calculations that factor in metal content, and effective planning that accommodates cable lengths, drum sizes, and workstation capabilities, ensuring complete traceability from the moment goods are received until they are dispatched. Additionally, its warehouse management features are adapted for specialized tasks such as cut-to-length processing and drum-to-drum rewinding, making it suitable not only for manufacturers but also for cable traders and distributors. Users have the flexibility to implement individual modules and roll them out progressively, enhancing the adaptability of the system. Furthermore, the platform supports integration with various middleware, Outlook synchronization, EDI and file exchanges, along with web services and APIs, which facilitates automatic updates for metal exchanges and fluctuating currency prices, ensuring users have access to the most current information. This comprehensive approach allows Cadet ERP to meet the diverse needs of the cable industry efficiently.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
TechSee
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CSG
Founded
1994
Country
United States
Website
www.csgi.com/products/advanced-convergent-platform/
Vendor Details
Company Name
ProXIV s.r.o.
Founded
2003
Country
Czech Republic
Website
cadet-erp.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
No
Billing & Invoicing
No
Cable
No
Collections Management
No
Customer Management
No
Electricity
No
Meter Management
No
Metered Billing
No
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
No
Online Payment Processing
No
Penalty / Cut-Off Processing
No
Rate Management
No
Service Call Management
No
Trash
No
Water
No
Work Order Management
No
