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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CSE Service Manager serves as a versatile school asset management system, coupled with an advanced help desk and remote monitoring software solution. This comprehensive tool consists of three interrelated core components designed to assist educational institutions in enhancing not only their IT operations but also the overall efficiency of various school systems and assets. Being entirely cloud-based, CSE Service Manager ensures that its features can be accessed anytime and anywhere, regardless of whether users are on school premises or working remotely. Additionally, its web-based nature allows compatibility with any device equipped with a web browser. The system is versatile enough to cater to both individual schools and multi-academy trusts (MATs), making it a valuable asset for a range of educational environments. By integrating these functionalities, CSE Service Manager streamlines processes and improves overall productivity in schools.

Description

Groundskeeper is an IT monitoring solution tailored for educational institutions and academy trusts, offering a self-hosted platform that consolidates data from various school IT systems such as servers, network devices, firewalls, backup solutions, Microsoft 365, management information systems, and other essential services into a unified dashboard. This enables IT teams to effectively track the status of their infrastructure, manage alerts, and utilize straightforward summaries along with red, amber, and green indicators to convey service health to school administrators. By operating on the school’s dedicated server, Groundskeeper ensures that all data remains within the school’s network, enhancing security and control. The software is specifically crafted to assist school IT personnel in managing diverse technological environments, identifying potential problems, and determining which systems require further attention. Its comprehensive monitoring capabilities extend across all systems linked to a school’s IT framework, with the dashboard designed to deliver operational insights to both technical staff and senior leadership, facilitating informed decision-making and efficient resource management. Ultimately, Groundskeeper aims to empower educational institutions by streamlining IT oversight and enhancing the overall effectiveness of their technology management.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Action1 No 
Active Directory No 
Cisco Meraki No 
FortiGate NGFW No 
Microsoft 365 No 
Synology DiskStation Manager No 
Veeam Data Platform No 
WatchGuard Endpoint Protection Platform (EPP) No 
WatchGuard Network Security No 

Integrations

Action1 Yes 
Active Directory Yes 
Cisco Meraki Yes 
FortiGate NGFW Yes 
Microsoft 365 Yes 
Synology DiskStation Manager Yes 
Veeam Data Platform Yes 
WatchGuard Endpoint Protection Platform (EPP) Yes 
WatchGuard Network Security Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

£0
The Community Edition is free and includes five connectors. Pro is free during early access for the first 100 schools that request it, until version 1.0 and at least August 31, 2027. Planned version 1.0 pricing is £100/year per primary-phase school, £250/year per secondary- or other-phase school, and £100/year per group for Central, plus a Pro license for each school.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CSE Education Systems

Founded

1995

Country

United Kingdom

Website

cse-net.co.uk/products/cse-service-manager/

Vendor Details

Company Name

RSJ Software Ltd

Founded

2026

Country

United Kingdom

Website

groundskeeper.rsjsoftware.com

Product Features

IT Management

Capacity Monitoring No 
Compliance Management No 
Event Logs No 
Hardware Inventory No 
IT Budgeting No 
License Management No 
Patch Management No 
Remote Access No 
Scheduling No 
Software Inventory No 
User Activity Monitoring No 

Product Features

IT Infrastructure Monitoring

Alerts / Notifications Yes 
Application Monitoring Yes 
Bandwidth Monitoring Yes 
Capacity Planning Yes 
Configuration Change Management No 
Data Movement Monitoring No 
Health Monitoring Yes 
Multi-Platform Support No 
Performance Monitoring Yes 
Point-in-Time Visibility No 
Reporting / Analytics Yes 
Virtual Machine Monitoring Yes 

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