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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

Connect with and oversee customers, online transactions, wine club memberships, or promotional campaigns through versatile eCommerce systems tailored for direct-to-consumer sales. CRU serves a diverse clientele, from boutique family-owned wineries to large enterprises boasting specialized digital marketing teams. Our user-friendly tools and eCommerce solutions offer flexibility and streamline day-to-day management for DTC operations. We provide options that cater to various budget levels, ensuring accessibility for all types of businesses. Additionally, our platforms are designed to adapt to the evolving needs of the wine industry.

Description

With over two decades of experience, we specialize in database management and hospitality, having dedicated our expertise solely to the wine industry, which we deeply understand. Renowned wineries from Napa, Sonoma, and beyond turn to us primarily for our unparalleled live customer service, complemented by the most comprehensive data-driven DTC sales and CRM platform available. We pride ourselves on not outsourcing critical tasks such as data migration, management, training, or development, ensuring that all processes are handled in-house by our dedicated team. As a fully integrated company, our employees work tirelessly to help clients achieve their goals consistently, punctually, and within budget. Our platform is designed to facilitate a seamless delivery of personalized experiences that clients expect, featuring a unified customer record that is accessible across multiple channels, including Tasting Room POS, Mobile app, eCommerce, Wine Club, Email Campaigns, Reservations, and Real-Time Multi-Location inventory. This holistic approach not only enhances customer satisfaction but also streamlines operations for wineries, allowing them to focus on their core business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$450 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CRU

Country

Australia

Website

cru.io

Vendor Details

Company Name

Missing Link Networks

Website

www.missinglink.net

Product Features

Winery

Barrel Management No 
Billing & Invoicing Yes 
Cellar Management No 
Inventory Management Yes 
Order Management Yes 
Point of Sale (POS) No 
Production Tracking Yes 
Vineyard Management No 
Wine Club Management Yes 

Product Features

Winery

Barrel Management No 
Billing & Invoicing No 
Cellar Management No 
Inventory Management Yes 
Order Management No 
Point of Sale (POS) Yes 
Production Tracking No 
Vineyard Management No 
Wine Club Management Yes 

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