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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

No matter the scale or focus, CROSStrax satisfies the requirements of professional investigators. It allows users to manage retainers, case details, and leads all in one centralized location. Investigate, document, review, and prepare with heightened efficiency. The platform is designed to meet and surpass the expectations of insurance companies, insured individuals, third-party administrators, and defense attorneys. Be equipped to handle any case, ranging from straightforward statewide searches to intricate due diligence investigations. It offers tools for documenting and reporting services seamlessly. Investigators can piece together vital information such as data and reports. Additionally, investigators can source cases within their coverage regions from other investigative firms. Many investigators are already acquainted with peers seeking assistance through association list serves or platforms like Yahoo Groups. The Investigator Alliance achieves this same objective but does so in a more effective and secure way. Enhance client satisfaction and retention rates by utilizing our automated tools, which streamline the entire investigative process. With CROSStrax, professionals can also benefit from a collaborative network that fosters connections and resource sharing among investigators.

Description

eCase® Investigations streamlines, monitors, and provides reports for the entire process of Inspector General investigations, starting from the receipt of hotline complaints and continuing until the case is resolved. By utilizing workflows, regulations, and reports specifically designed for the OIG investigative framework, it enhances efficiency, accountability, and transparency within the organization. Furthermore, since eCase Investigations operates on the versatile eCase Platform, investigators have the flexibility to adapt their solutions in response to evolving requirements. This system centralizes all investigative procedures of the Inspector General onto a cohesive platform. Its robust data model not only correlates cases but also reveals intricate connections among individuals, locations, and items involved. Both pre-set and custom reporting options deliver comprehensive insights into procedural data. Additionally, role-specific dashboards offer a quick overview of crucial performance metrics, while pre-defined workflows and regulations guarantee adherence to inspector general standards and guidelines. Overall, this comprehensive approach ensures that investigations are conducted efficiently and effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Wufoo Yes 

Integrations

Wufoo No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CROSStrax

Founded

2016

Country

United States

Website

www.crosstrax.co

Vendor Details

Company Name

OPEXUS

Founded

1988

Country

United States

Website

www.ains.com/investigations/

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Product Features

Investigation Management

Contact Management No 
Data Management No 
Incident Management No 
Reporting & Statistics No 
Subject Profiles No 

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