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Description
No matter the scale or focus, CROSStrax satisfies the requirements of professional investigators. It allows users to manage retainers, case details, and leads all in one centralized location. Investigate, document, review, and prepare with heightened efficiency. The platform is designed to meet and surpass the expectations of insurance companies, insured individuals, third-party administrators, and defense attorneys. Be equipped to handle any case, ranging from straightforward statewide searches to intricate due diligence investigations. It offers tools for documenting and reporting services seamlessly. Investigators can piece together vital information such as data and reports. Additionally, investigators can source cases within their coverage regions from other investigative firms. Many investigators are already acquainted with peers seeking assistance through association list serves or platforms like Yahoo Groups. The Investigator Alliance achieves this same objective but does so in a more effective and secure way. Enhance client satisfaction and retention rates by utilizing our automated tools, which streamline the entire investigative process. With CROSStrax, professionals can also benefit from a collaborative network that fosters connections and resource sharing among investigators.
Description
Revolutionize the way you handle case and complaint management with Resolve Enterprise. This software offers a highly adaptable solution designed to streamline your business operations, catering to everything from straightforward incidents or complaints to intricate cases and thorough investigations. With Resolve Enterprise, you can effortlessly monitor and search for every interaction related to a case or complaint using intuitive dashboards and comprehensive reporting tools. It not only assists in managing cases or complaints throughout their entire life cycle but also ensures efficient logging, task allocation, deadline management, and communication updates. Moreover, it provides robust document management capabilities that extend all the way to resolution, reporting, and in-depth analysis, making it an indispensable tool for any organization. By adopting Resolve Enterprise, you can enhance your operational efficiency and improve overall customer satisfaction.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
Wufoo
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CROSStrax
Founded
2016
Country
United States
Website
www.crosstrax.co
Vendor Details
Company Name
Resolve Software Group
Country
Australia
Website
www.resolvesoftware.com.au
Product Features
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles
Product Features
Complaint Management
Case Management
Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing
Self Service Portal
Social Media Monitoring
Survey Management
Investigation Management
Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles