Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

No matter the scale or focus, CROSStrax satisfies the requirements of professional investigators. It allows users to manage retainers, case details, and leads all in one centralized location. Investigate, document, review, and prepare with heightened efficiency. The platform is designed to meet and surpass the expectations of insurance companies, insured individuals, third-party administrators, and defense attorneys. Be equipped to handle any case, ranging from straightforward statewide searches to intricate due diligence investigations. It offers tools for documenting and reporting services seamlessly. Investigators can piece together vital information such as data and reports. Additionally, investigators can source cases within their coverage regions from other investigative firms. Many investigators are already acquainted with peers seeking assistance through association list serves or platforms like Yahoo Groups. The Investigator Alliance achieves this same objective but does so in a more effective and secure way. Enhance client satisfaction and retention rates by utilizing our automated tools, which streamline the entire investigative process. With CROSStrax, professionals can also benefit from a collaborative network that fosters connections and resource sharing among investigators.

Description

All updates, actions, and assignments related to the Case Investigation are communicated in real-time through in-app notifications or emails to all stakeholders, ensuring that everyone remains informed about the case's progress. The Case Investigation process is advanced as investigators and stakeholders provide off-the-record comments, fostering collaboration and collective problem-solving. Whenever a name is mentioned in any comments, the respective user or investigator is promptly notified via in-app alerts or emails. Task assignments can be allocated based on specific timelines to individuals or teams, with automated reminders sent to task owners as deadlines approach. Additionally, case data can be integrated with Google Maps to deliver geographic insights that enhance loss prevention strategies, offering a comprehensive overview of ongoing situations at various locations. Users can filter this geographical view by the number of cases or by specific case types, and for any identified high-risk areas, the system can pinpoint locations within a defined radius of “n” miles. This integration not only streamlines communication but also enhances the strategic approach to managing case investigations effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Wufoo Yes 

Integrations

Wufoo No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CROSStrax

Founded

2016

Country

United States

Website

www.crosstrax.co

Vendor Details

Company Name

Contextine Solutions

Country

India

Website

contextine.com/case-management-2/

Product Features

Investigation Management

Contact Management Yes 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles Yes 

Product Features

Investigation Management

Contact Management No 
Data Management Yes 
Incident Management Yes 
Reporting & Statistics Yes 
Subject Profiles No 

Alternatives

AXYVOR Reviews

AXYVOR

CipherThought Corp

Alternatives

Case Closed Software Reviews

Case Closed Software

Crime Tech Solutions
TraceEngine Reviews

TraceEngine

Polonious
IMS Reviews

IMS

Investigator Software