Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An intuitive drag-and-drop screen designer allows users to craft a digital journey featuring tailored CSS and streamlined workflows for seamless processing. This platform comes equipped with ready-to-use industry and product-specific templates that can be modified with ease. By merging an easy-to-navigate user interface, an advanced process designer, and intelligent business rule engines, organizations can accelerate the implementation of their digital strategies. The tool supports the creation of responsive designs that function effectively across various devices, enhancing user engagement and providing a smooth experience. Customers are empowered to take charge of their journey, allowing for the conversion of spontaneous sales opportunities. Additionally, users can design sophisticated, integrated journeys with automated business rules that enable immediate fulfillment. By employing effective customer-centric methodologies, this solution breaks down silos and significantly shortens the time required to develop digital journeys by 70% through its codeless drag-and-drop functionality. Such capabilities not only streamline the design process but also ensure that businesses can adapt swiftly to changing market demands.

Description

For any organization aiming for success, fostering outstanding customer relationships is essential, and the initial step in this process is embracing a straightforward strategy for customer relationship management (CRM). CRM encompasses all the tactics, methodologies, and technologies utilized by companies to oversee their communications with both existing and prospective clients. By implementing effective CRM practices, businesses can cultivate stronger bonds with their customers, leading to enhanced loyalty and retention, both of which significantly influence a company's profitability. Etiya's Customer Relationship Management solution offers a highly adaptable, customer-focused, omni-channel experience that enables organizations to surpass customer expectations through engagement across various platforms and channels. Additionally, Etiya CRM features a comprehensive, integrated lead-to-cash workflow for efficient customer management. Analyzing social media helps identify communities of interest, as well as potential opportunities for cross-selling and upselling, thus further strengthening customer relationships. In this ever-evolving marketplace, leveraging these insights can provide a competitive advantage.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Web Services (AWS) No 
IDfy Yes 
Kixie PowerCall & SMS Yes 
Wipro Cloud Studio No 

Integrations

Amazon Web Services (AWS) Yes 
IDfy No 
Kixie PowerCall & SMS No 
Wipro Cloud Studio Yes 

Pricing Details

$15.00/month/user
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Acidaes Solutions

Founded

2001

Country

India

Website

www.crmnext.com

Vendor Details

Company Name

Etiya

Country

Netherlands

Website

www.etiya.com/en/products/customer-relationship-management

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Alternatives

Vouchermatic Reviews

Vouchermatic

Inventrik
CoreInteract by Altigen Reviews

CoreInteract by Altigen

Altigen Communications, Inc.
Reef Reviews

Reef

Reef.ai
Etiya CRM Reviews

Etiya CRM

Etiya