Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
CRMlytics is a free CRM tool designed specifically for WooCommerce. While every WooCommerce store possesses valuable customer data, many fail to effectively utilize it. This innovative plugin analyzes your past orders and formulates predictions based on that data, all while operating on your own server, eliminating the need for cloud storage or recurring fees.
The plugin evaluates three crucial metrics that every store owner should monitor:
- Churn risk. Each customer is assigned a health score ranging from 0 to 100, enabling you to quickly identify those who are becoming less engaged and those who may be at risk of leaving.
- Next-order timing. It predicts the number of purchases each customer is likely to make in the next 30, 90, and 180 days, allowing you to plan outreach efforts more effectively.
- Customer value. With automatic RFM sorting, customers are categorized into Champions, loyal regulars, slipping accounts, and lost customers, removing the need for manual segmentation.
Scores are generated within moments of activation, as the tool leverages your existing order history. If the data exists in WooCommerce, CRMlytics is equipped to analyze it, providing you with insights that can significantly enhance your customer engagement strategy. Embrace this opportunity to transform your customer data into actionable insights without the hassles of additional costs or complex setups.
Description
Egentify is an innovative customer support platform specifically designed for ecommerce retailers using Shopify and WooCommerce. Unlike traditional chatbots and outdated helpdesk systems that merely respond to inquiries, Egentify actively engages with customers via chat and phone to perform tangible tasks. It seamlessly integrates with your online store, accessing real-time data during conversations, which enables it to look up orders, process refunds, and address support inquiries autonomously without the need for human intervention or a maintained knowledge base. There is no setup required, allowing for immediate implementation. This efficiency leads to quicker resolutions for merchants, significantly reducing the time spent on repetitive support tasks, while customers benefit from immediate assistance through chat and voice channels. The pricing structure is straightforward, featuring a free plan and eliminating per-resolution charges, ensuring that support costs remain stable regardless of how many tickets the AI resolves. Currently, Egentify is operational on WooCommerce, while its Shopify integration has been completed and is awaiting public launch after app store approval. This positions Egentify as a game-changer in the realm of ecommerce customer service.
API Access
Has API
No
API Access
Has API
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
$39/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CRMlytics
Founded
2026
Website
crmlytics.com
Vendor Details
Company Name
Egentify, Inc.
Founded
2026
Country
United States
Website
egentify.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No