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Description
CRMdesk is a web-based help desk software that automates customer support and knowledgebase management.
CRMdesk is a hosted solution that allows you to monitor and analyze all your customer requests from one central location. It is cost-effective and easy to use. CRMdesk can support unlimited customers and can be seamlessly integrated with a company’s website.
Description
Automate and simplify daily tasks with the #1 choice for Web Hosting Automation. WHMCS automates everything so you don't have too, saving you valuable time as well as money. WHMCS makes it easy to send invoices, collect payments, remind you of appointments, and pay taxes. Integrated with all major web hosting control panels and domain registry providers for automatic provisioning, management. Integrated support tools provide a client portal with ticketing, knowledgebase and downloads. The modular, extensible, and well-documented ORM API's make it easy to develop with WHMCS and customize it. WHMCS is a reliable, scalable and secure solution that can be used by all businesses. It also comes with an amazing support team. All the tools you need today to start a web-hosting business. Web Hosting Automation is the best choice for automating daily tasks and operations.
API Access
Has API
No
API Access
Has API
No
Integrations
2Subscribe
No
ARYHost
No
BuyVPS.us
No
Clicky
No
DCXV
No
Fondy
No
GB Network Solutions
No
Gravity Forms
No
N-able SpamExperts
No
NOWPayments
No
Integrations
2Subscribe
Yes
ARYHost
Yes
BuyVPS.us
Yes
Clicky
Yes
DCXV
Yes
Fondy
Yes
GB Network Solutions
Yes
Gravity Forms
Yes
N-able SpamExperts
Yes
NOWPayments
Yes
Pricing Details
$49.00/month
5 Customer Service Representatives included
Free Trial
Yes
Free Version
No
Pricing Details
$15.95/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ForeSoft
Founded
2001
Country
United States
Website
www.crmdesk.com
Vendor Details
Company Name
WHMCS
Country
United Kingdom
Website
www.whmcs.com
Product Features
Help Desk
Alerts / Escalation
Yes
Automated Routing
No
Community Forums
Yes
Customizable Branding
Yes
Document Storage
Yes
Email Integration
Yes
IT Asset Management
No
Incident Management
No
Interaction Tracking
Yes
Knowledge Base
Yes
Known Issue Management
Yes
Live Chat
No
Multi-Channel Communication
Yes
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
Yes
Service Level Agreement (SLA) Management
Yes
Ticket Management
Yes
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
No
Customizable Invoices
Yes
Dunning Management
Yes
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
Yes
Online Invoicing
No
Online Payments
No
Payment Processing
Yes
Project Billing
Yes
Recurring/Subscription Billing
Yes
Service Ticket Billing
Yes
Tax Calculator
Yes
