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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

With CRMUnleashed Help desk software, users can easily navigate a clear and detailed overview of their support team, and they have the option to toggle dashboard views simply by clicking a button. This web-based help desk application ensures that you can access your information anytime and from any location, as long as you have an internet connection and a compatible device such as a computer, laptop, iPhone, or iPad. This capability allows you to stay connected to your support department's activities no matter where you are situated. To enhance customer experience, CRMUnleashed provides a secure web portal that allows clients to create new support cases, review current ones, and interact with the support team assigned to assist them. Building and maintaining strong customer relationships is essential, and leveraging tools that boost satisfaction is vital for long-term success. Furthermore, this software not only streamlines communication but also fosters a sense of trust between customers and the support staff.

Description

TekLaw enhances the productivity and profitability of your law firm by providing an affordable and user-friendly practice management system tailored for smaller offices, allowing you to streamline operations efficiently. This all-encompassing solution monitors your cases, time management, calendar events, court appearances, discovery deadlines, and billing while seamlessly integrating with Outlook and your personal digital assistant. With more than 15 years of industry expertise, our proactive strategy, alongside a vast network of professional connections, ensures that you have access to the skilled personnel necessary for your firm’s success. New Wave Tek specializes in providing top talent, including project managers, software developers, business analysts, help desk support, and hardware specialists. The TekLaw software enables you to easily access various elements of a case profile, safeguarding you against potential malpractice risks. Manage your cases effectively with a sophisticated calendar that provides alerts for critical dates, daily task lists, the ability to assign tasks to several team members, and the monitoring of task progress, ensuring you never miss a deadline again. With TekLaw, you can focus on delivering exceptional legal services while we handle the organizational details.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Virtofy No 

Integrations

Virtofy Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Force Software

Website

www.crmunleashed.com

Vendor Details

Company Name

NewWave Technologies

Website

www.newwavetek.com

Product Features

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

Product Features

Legal Billing

Accounting Management No 
Automatic Billing No 
Calendar Management Yes 
Case Management No 
Client Portal No 
Document Management No 
Expense Tracking No 
Time Tracking No 

Legal Case Management

Billing Management Yes 
Calendar Management Yes 
Case Notes Yes 
Client Management No 
Communication Tracking Yes 
Conflict Management No 
Corporations No 
Court Management No 
Discovery Management No 
Docket Management No 
Document Management No 
Expense Tracking No 
Government No 
Law Firms No 
Records Management No 
Task Management No 
Time Tracking Yes 
Trust Accounting No 

Professional Services Automation

Billing & Invoicing No 
CRM No 
Client Portal No 
Collaboration Tools No 
Document Management No 
Portfolio Management No 
Project Management No 
Proposal Generation No 
Quote Management No 
Resource Management No 
Time & Expense Tracking Yes 

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