Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
With CRMUnleashed Help desk software, users can easily navigate a clear and detailed overview of their support team, and they have the option to toggle dashboard views simply by clicking a button. This web-based help desk application ensures that you can access your information anytime and from any location, as long as you have an internet connection and a compatible device such as a computer, laptop, iPhone, or iPad. This capability allows you to stay connected to your support department's activities no matter where you are situated. To enhance customer experience, CRMUnleashed provides a secure web portal that allows clients to create new support cases, review current ones, and interact with the support team assigned to assist them. Building and maintaining strong customer relationships is essential, and leveraging tools that boost satisfaction is vital for long-term success. Furthermore, this software not only streamlines communication but also fosters a sense of trust between customers and the support staff.
Description
TekLaw enhances the productivity and profitability of your law firm by providing an affordable and user-friendly practice management system tailored for smaller offices, allowing you to streamline operations efficiently. This all-encompassing solution monitors your cases, time management, calendar events, court appearances, discovery deadlines, and billing while seamlessly integrating with Outlook and your personal digital assistant. With more than 15 years of industry expertise, our proactive strategy, alongside a vast network of professional connections, ensures that you have access to the skilled personnel necessary for your firm’s success. New Wave Tek specializes in providing top talent, including project managers, software developers, business analysts, help desk support, and hardware specialists. The TekLaw software enables you to easily access various elements of a case profile, safeguarding you against potential malpractice risks. Manage your cases effectively with a sophisticated calendar that provides alerts for critical dates, daily task lists, the ability to assign tasks to several team members, and the monitoring of task progress, ensuring you never miss a deadline again. With TekLaw, you can focus on delivering exceptional legal services while we handle the organizational details.
API Access
Has API
No
API Access
Has API
No
Integrations
Virtofy
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Force Software
Website
www.crmunleashed.com
Vendor Details
Company Name
NewWave Technologies
Website
www.newwavetek.com
Product Features
Customer Service
Alerts / Escalation
Yes
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
Yes
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Product Features
Legal Billing
Accounting Management
No
Automatic Billing
No
Calendar Management
Yes
Case Management
No
Client Portal
No
Document Management
No
Expense Tracking
No
Time Tracking
No
Legal Case Management
Billing Management
Yes
Calendar Management
Yes
Case Notes
Yes
Client Management
No
Communication Tracking
Yes
Conflict Management
No
Corporations
No
Court Management
No
Discovery Management
No
Docket Management
No
Document Management
No
Expense Tracking
No
Government
No
Law Firms
No
Records Management
No
Task Management
No
Time Tracking
Yes
Trust Accounting
No
Professional Services Automation
Billing & Invoicing
No
CRM
No
Client Portal
No
Collaboration Tools
No
Document Management
No
Portfolio Management
No
Project Management
No
Proposal Generation
No
Quote Management
No
Resource Management
No
Time & Expense Tracking
Yes