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Average Ratings 5 Ratings

Total
ease
features
design
support

Description

CRMSuite serves as the cornerstone for the most comprehensive AI-driven sales system developed specifically for the automotive industry. It offers a complete suite of tools that operate seamlessly together, as they were designed to function in unison. From Customer Relationship Management to Equity Mining, and from Digital Retailing to AI-powered Appraisals, there's no need to engage in complex integrations. Forget the hassle of piecing together your ideal solution; the true strength lies in having all your data consolidated in a single platform. Our award-winning CRMSuite is built on a cutting-edge data architecture that sets us apart from our competitors. We store your data in a dedicated dealer group data warehouse and cloud solution, ensuring that your system remains fast and reliable even during peak times when other dealers are active. Each customer is represented by a single record, streamlining the experience regardless of the number of stores in your network. Our platform was designed with texting and video capabilities before incorporating email, making it far more advanced than traditional CRMs. This is not your grandfather's CRM, though he could certainly navigate it with ease, highlighting its user-friendly nature and modern design. Embrace the future of automotive sales with CRMSuite, where innovation meets efficiency.

Description

Automotive software made for dealerships… Meet Volie. The #1 BDC Engine that allows you to rethink the way you manage customer communications for sales and service BDC’s. The only BDC platform made specifically for automotive. Volie provides the 3 things your BDC needs to be profitable all in one place: Data Management, Campaign Management and Communication Management. Our mission is to deliver software people love to use that makes it easy to communicate with their customers. In addition to having great software, our customer success team helps make it easy to use. Our dedicated account manager will be there every day to help your business prosper.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AlertMiner No 
CDK Global No 
DriveCentric No 
ProMax Unlimited No 
VinSolutions Connect CRM No 
Xtime No 

Integrations

AlertMiner Yes 
CDK Global Yes 
DriveCentric Yes 
ProMax Unlimited Yes 
VinSolutions Connect CRM Yes 
Xtime Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Volie’s pricing is tailored based on your setup—whether you're a single-store operation, have a centralized BDC, or run separate sales and service BDCs. We offer flexible plans tailored to your needs, with volume discounts available for multiple stores.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

TheCRM Corporation

Founded

2003

Country

United States

Website

www.thecrm.com/thecrmsuite

Vendor Details

Company Name

Volie

Founded

2017

Country

United States

Website

www.volie.com

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database Yes 
Customer Database No 
Document Management Yes 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer Yes 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration Yes 

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Product Features

Auto Dealer

Accounting No 
Buy-Here-Pay-Here No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
F&I Management No 
Financing Management No 
Form Printing No 
Inventory Management No 
Lease Management No 
New Car Dealer No 
New Car Lot No 
Online Inventory No 
Parts Management No 
Sales Management No 
Service Department No 
Used Car Lot No 
Website Integration No 

Automotive CRM

Call Logging Yes 
Contact Management Yes 
Customer Support Yes 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition No 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer Yes 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management Yes 
Email Management Yes 
Knowledge Base No 
Live Chat No 
Performance Metrics Yes 
Queue Management Yes 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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