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Average Ratings 2 Ratings

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support

Description

CRM9 is a sophisticated, cloud-oriented Customer Relationship Management solution designed to integrate sales, marketing, and customer support into a single cohesive system. It provides thorough contact and lead management, meticulously tracking every interaction to create comprehensive 360° customer profiles. The sales pipeline feature enables visual deal tracking, accurate forecasting, and streamlined workflow automation, allowing businesses to close deals more effectively. It also includes marketing automation tools that facilitate targeted email campaigns, customer segmentation, and in-depth analytics, significantly enhancing engagement levels. The integrated service desk efficiently handles tickets, escalations, and supports multiple channels, ultimately boosting customer satisfaction. Users benefit from built-in dashboards and reports, which deliver real-time insights into sales performance, customer behaviors, and team productivity. Furthermore, CRM9 embraces AI-driven automation and predictive analytics, along with flexible workflow customization, ensuring robust data security and compliance at all times. This comprehensive platform serves as a powerful solution for nurturing relationships, enhancing operational efficiency, and propelling business growth. With CRM9, organizations can effortlessly adapt to the evolving dynamics of customer interactions and market demands.

Description

VS CRM is a cloud-based CRM software platform built to help businesses manage customer relationships, automate sales workflows, track leads, and improve team productivity through centralized communication and analytics tools. The platform allows organizations to manage lead pipelines, assign tasks, automate lead distribution, monitor follow-ups, track customer interactions, and analyze sales performance from a single dashboard. VS CRM offers features such as SIM-based automated calling, bulk WhatsApp messaging, task management, reporting and analytics, multichannel communication, and over 250 integrations with business tools, marketing platforms, and lead generation systems. The platform supports industries including real estate, healthcare, finance, education, insurance, and call centers by helping teams streamline operations, reduce manual processes, improve lead conversion rates, and maintain organized customer records. Businesses use VS CRM to centralize sales activities, improve collaboration between teams, automate customer engagement, manage outbound communication, and gain visibility into business performance through real-time reporting and workflow automation.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
G2 Yes 
Gmail No 
Shopify No 
WhatsApp No 

Integrations

Facebook Yes 
G2 No 
Gmail Yes 
Shopify Yes 
WhatsApp Yes 

Pricing Details

300 INR/month
CRM9 Pricing and Plans

At CRM9, we believe effective customer relationship management should be accessible and scalable for every business. Our pricing model is transparent, flexible, and designed to grow with your organization.

Subscription Model

Access the full range of CRM9’s core features for ₹300 per month. This plan provides essential CRM capabilities, including lead and contact management, sales pipeline tracking, task management, and follow-up automation. It is ideal for individuals and small teams looking for an affordable and efficient CRM solution.

Advanced Plans

As your business expands, CRM9 offers upgrade options with advanced features and additional user capacity. Higher-tier plans include:

Growth Plan: Enhanced automation, detailed analytics, and team collaboration tools.

Pro Plan: Advanced reporting, role-based access control, and customizable dashboards.

Enterprise Plan: Unlimited users, full access to all features, dedicated account management, and priority support.

Annual and custom enterprise pricing options are available for businesses requiring greater flexibility or large-scale deployments.

Key Inclusions in the Base Plan

Comprehensive lead and contact management

Sales and opportunity pipeline tracking

Task scheduling and follow-up management

Communication history and email tracking

Real-time analytics and performance reports

Secure cloud storage with daily data backup

Multi-user access with permission controls

Why Choose CRM9

Affordability: Competitive entry pricing that fits small business budgets.

Scalability: Upgrade options that align with your growth and operational needs.

Transparency: No hidden fees or complex pricing structures.

Value: Access to enterprise-grade tools and security at an affordable cost.

CRM9 offers a complete, professional-grade CRM experience at a price designed to deliver measurable value and long-term growth.
Free Trial No 
Free Version No 

Pricing Details

₹1000 per user per month
Lead & Contact Management
Today / Tomorrow Followups
Basic Dashboard & Reports
Email & SMS campaigns (limited)
Single team structure & simple roles
Full Right to Admin
Basic support with reliable email assistance
Lead Integration
Unlimited Lead Source integrations
Unlimited Instant Lead Alerts (web & app)
Up to 10 Message, File, and Page Templates
Engage and track activities of your most recent lead
Access across mobile app & web version
Support availability: Business hours
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CRM9

Founded

2025

Country

India

Website

www.crm9.in/

Vendor Details

Company Name

VARIABLE INFOTECH INDIA PRIVATE LIMITED

Founded

2013

Country

India

Website

vscrm.in/

Product Features

CRM

Calendar/Reminder System No 
Call Logging Yes 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation No 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

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