Compare CRM9 vs. OroCRM in 2026

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Description

CRM9 is a sophisticated, cloud-oriented Customer Relationship Management solution designed to integrate sales, marketing, and customer support into a single cohesive system. It provides thorough contact and lead management, meticulously tracking every interaction to create comprehensive 360° customer profiles. The sales pipeline feature enables visual deal tracking, accurate forecasting, and streamlined workflow automation, allowing businesses to close deals more effectively. It also includes marketing automation tools that facilitate targeted email campaigns, customer segmentation, and in-depth analytics, significantly enhancing engagement levels. The integrated service desk efficiently handles tickets, escalations, and supports multiple channels, ultimately boosting customer satisfaction. Users benefit from built-in dashboards and reports, which deliver real-time insights into sales performance, customer behaviors, and team productivity. Furthermore, CRM9 embraces AI-driven automation and predictive analytics, along with flexible workflow customization, ensuring robust data security and compliance at all times. This comprehensive platform serves as a powerful solution for nurturing relationships, enhancing operational efficiency, and propelling business growth. With CRM9, organizations can effortlessly adapt to the evolving dynamics of customer interactions and market demands.

Description

Whether you operate as a single or multi-channel enterprise in the B2B, B2C, or both sectors, our open-source CRM software is designed to adapt to any business process or need. Equipped with a comprehensive array of features from the start, our open-source CRM is tailored to enhance conversion rates, boost sales, and elevate customer satisfaction. Monitor the progression of Leads into Opportunities and how those Opportunities transform into Customers. It's essential to comprehend the customer journey to deliver an exceptional experience. Take a moment to watch our video for further insights into our open-source CRM software. Utilize customer information, cultivate relationships, and drive sales growth using our adaptable platform. Scrutinize and evaluate every phase of the customer experience. Effectively manage both qualified and unqualified leads, keep tabs on open and closed opportunities, and assess customer successes and failures to ensure precise forecasting in your company's sales pipeline. Additionally, our platform empowers businesses to make data-driven decisions that enhance overall operational efficiency.

API Access

Has API No

API Access

Has API No

Screenshots View All

Screenshots View All

Integrations

G2 Yes

HubSpot Data Hub No

InterWeave SmartSolutions No

Logishop No

Mailchimp No

Mailchimp Transactional Email (Mandrill) No

SaveMyLeads No

Zendesk No

dotdigital Engagement Cloud No

Explore All 1 Integration

Integrations

G2 No

HubSpot Data Hub Yes

InterWeave SmartSolutions Yes

Logishop Yes

Mailchimp Yes

Mailchimp Transactional Email (Mandrill) Yes

SaveMyLeads Yes

Zendesk Yes

dotdigital Engagement Cloud Yes

Explore All 8 Integrations

Pricing Details

300 INR/month

CRM9 Pricing and Plans

At CRM9, we believe effective customer relationship management should be accessible and scalable for every business. Our pricing model is transparent, flexible, and designed to grow with your organization.

Subscription Model

Access the full range of CRM9’s core features for ₹300 per month. This plan provides essential CRM capabilities, including lead and contact management, sales pipeline tracking, task management, and follow-up automation. It is ideal for individuals and small teams looking for an affordable and efficient CRM solution.

Advanced Plans

As your business expands, CRM9 offers upgrade options with advanced features and additional user capacity. Higher-tier plans include:

Growth Plan: Enhanced automation, detailed analytics, and team collaboration tools.

Pro Plan: Advanced reporting, role-based access control, and customizable dashboards.

Enterprise Plan: Unlimited users, full access to all features, dedicated account management, and priority support.

Annual and custom enterprise pricing options are available for businesses requiring greater flexibility or large-scale deployments.

Key Inclusions in the Base Plan

Comprehensive lead and contact management

Sales and opportunity pipeline tracking

Task scheduling and follow-up management

Communication history and email tracking

Real-time analytics and performance reports

Secure cloud storage with daily data backup

Multi-user access with permission controls

Why Choose CRM9

Affordability: Competitive entry pricing that fits small business budgets.

Scalability: Upgrade options that align with your growth and operational needs.

Transparency: No hidden fees or complex pricing structures.

Value: Access to enterprise-grade tools and security at an affordable cost.

CRM9 offers a complete, professional-grade CRM experience at a price designed to deliver measurable value and long-term growth.

Free Trial No

Free Version No