Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Marketing automation tools enable the nurturing of leads while effectively monitoring outcomes. Seamlessly integrated with sales management systems, these tools enhance the ability to close more transactions successfully. Sales management software allows for the tracking of activities, expansion of sales pipelines, and efficient customer management. Generate insightful reports that guide critical business choices. Project management applications assist teams in maintaining organization, fostering collaboration on tasks, and monitoring progress. Visualizing objectives and achieving significant milestones become attainable goals. Accomplish tasks efficiently with an aesthetically pleasing dashboard that keeps users engaged and eager for more features. Effortlessly monitor progress and achievements in games, earning badges, coins, and completing collections for tangible rewards. This approach not only motivates users but also drives results. Sales professionals thrive on competition; harness that competitive spirit within your team, and observe a remarkable increase in your sales performance. A culture of competition will not only enhance motivation but also elevate overall team productivity.
Description
nGUVU is widely acknowledged as a reliable provider of innovative gamification and employee engagement software tailored for contact centers, utilizing behavioral analytics and machine learning to foster continuous agent involvement. Aiming to transform the contact center landscape, nGUVU's engagement platform enhances the daily work experience for agents, making it more enjoyable and productive. Their nGAGEMENT solution is a robust and scalable cloud-based platform designed to inspire call center staff and elevate their performance levels. Among its numerous features are leaderboards, contest and reward management, activity tracking, badge management, comprehensive reporting, predictive analytics, and results monitoring, all contributing to a richer engagement experience. Furthermore, nGUVU's commitment to continuous improvement ensures that their solutions evolve alongside industry needs, enhancing both employee satisfaction and operational efficiency.
API Access
Has API
No
API Access
Has API
No
Integrations
Wufoo
No
Pricing Details
$35 per user per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
RedLotus
Country
Hong Kong
Website
crm.me/
Vendor Details
Company Name
nGUVU
Founded
2015
Country
Canada
Website
www.nguvu.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
Yes
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
Yes
Territory Management
No
Email Template Design
A/B Testing
No
Code From Scratch
No
Drag & Drop Editing
No
Image Library
No
Import HTML Code
No
Mobile-Friendly / Responsive
No
Potential Issue Identification
No
Premade Templates
No
Proofing
No
Reporting / Analytics
No
Text Editor
No
Theme Editor
No
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
No
Feedback Management
No
For Call Centers
No
For Developers
No
For Education
No
For Onboarding
No
For Sales
Yes
Goal Setting / Tracking
No
Leaderboards / Activity Tracking
No
Performance Metrics
No
Rewards Management
Yes
Sales Force Automation
Call Management
No
Campaign Management
Yes
Channel Management
No
Commission Management
No
Contact Management
Yes
Contract Management
No
Customer Database
Yes
Email Marketing
Yes
Field Sales Management
No
Lead Management
Yes
Opportunity Management
No
Performance Metrics
Yes
Proposal Generation
No
Referral Tracking
No
Sales Forecasting
No
Territory Management
No
Product Features
Gamification
Badge Management
Yes
Collaboration Tools
Yes
Contest Management
Yes
Feedback Management
Yes
For Call Centers
Yes
For Developers
No
For Education
Yes
For Onboarding
Yes
For Sales
Yes
Goal Setting / Tracking
Yes
Leaderboards / Activity Tracking
Yes
Performance Metrics
Yes
Rewards Management
Yes
Workforce Optimization (WFO)
Interaction Analytics
No
Liability Recording
No
Performance Management
No
Quality Management
No
Real-time Guidance
No
Reporting
No
Speech Analytics
No
Surveying
No
Workforce Management
No
eLearning
No