Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
CRM Software™ empowers businesses with a customer-focused approach by meticulously documenting every transaction detail of their clients. This comprehensive tracking enables an in-depth analysis of the customer's entire engagement with the company, revealing distinct behavioral trends. By facilitating strong customer relationships and fostering loyalty, CRM Software™ serves as an optimal solution for enhancing customer interactions. It enables personalized marketing efforts that enhance the customer's propensity to spend more, ultimately increasing the value derived from the relationship over time. Additionally, CRM Software™ operates as a hybrid model, capturing customer profiles regardless of whether they shop in physical stores, online, or through any other channel. Furthermore, this software seamlessly integrates with IVR systems and call centers, ensuring that a complete record of customer interactions is maintained across all points of contact, thereby enriching the overall customer experience. This holistic approach not only improves service delivery but also positions businesses to better anticipate and meet customer needs.
Description
Enhance your customer relationships by increasing clarity and efficiency with karmaCRM. This versatile Customer Relationship Management (CRM) platform offers extensive customization options and is equipped with a variety of features designed to boost sales, deepen customer understanding, streamline workflows, and facilitate effective task planning and organization. Among its capabilities are automated templates and reminders, quick access to contacts and their histories, integrated calendars for task management, customizable email templates for mass outreach, and a host of additional tools. With karmaCRM, businesses can not only manage relationships more effectively but also foster long-term engagement with their clients.
API Access
Has API
No
API Access
Has API
No
Integrations
Exelysis Contact Center
Yes
Gmail
No
Mailchimp
No
Microsoft Outlook
No
Quickwork
No
Wufoo
No
Zapier
No
Integrations
Exelysis Contact Center
No
Gmail
Yes
Mailchimp
Yes
Microsoft Outlook
Yes
Quickwork
Yes
Wufoo
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$9.00/month/user
Basic - $30 per user per month
Pro - $39 per user per month
Premium - $55 per user per month
Pro - $39 per user per month
Premium - $55 per user per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CRM Software Pty Ltd
Country
Australia
Website
www.crmsoftware.com.au
Vendor Details
Company Name
KARMA Software
Founded
2009
Country
United States
Website
www.karmacrm.com
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
No
Real Estate CRM
Campaign Management
No
Client / Property Matching
No
Contact Management
Yes
Dashboard
Yes
Email Marketing
No
Interaction Tracking
Yes
Lead Management
Yes
Property Alerts
No
Referral Tracking
No
Segmentation
Yes