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features
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support

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Description

You can create unlimited sales pipeline dashboards tailored to your needs, enabling you to monitor your sales processes, business activities, and recruitment funnels at any time. Each lead that is generated is prominently displayed as an opportunity on your dashboard. After integrating your leads into the CRM-Hub dashboard, you have the flexibility to create multiple stages, allowing you to transition leads through the sales cycle while clearly identifying their current status. When a lead or prospect is entered into CRM-Hub, all relevant contact information is organized instantly for efficient management of your relationship—from initial suspect to fully converted customer. Moreover, your prospects and clients have the convenience of scheduling meetings and calls directly through your calendar dashboard, functioning similarly to any external calendar service. However, with CRM-Hub, everything is consolidated into one accessible location, making communication effortless for both you and your clients. Ultimately, this streamlined approach fosters stronger connections and enhances overall productivity in your sales efforts.

Description

Gain a deep insight into how your customers are interacting with your sales representatives during conversations, and leverage that understanding to drive revenue growth. By capturing and analyzing customer call data, you can identify who said what during interactions and extract valuable insights that foster predictable revenue streams. It's important to recognize that customers have various concerns on their minds; therefore, knowing which topics resonate with them can significantly enhance the direction of your discussions. Utilizing advanced AI transcription technology, calls are recorded and transcribed, allowing for easy identification of who inquired about specific matters, and organizing this information according to deals, accounts, and prospects. This system also examines interactions between prospects and representatives, tags conversations by relevant topics, summarizes discussions, tracks key performance indicators (KPIs), and identifies trends that influence the progression of deals through different stages. By linking essential KPIs such as deal risks and topic patterns across stages and representatives, you can connect these insights to revenue outcomes. Ultimately, harnessing this knowledge enables you to cultivate high-performing sales teams and ensures a more predictable revenue model. Being aware of the subtle tactics employed by top closers can also provide a competitive advantage.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Dialpad Connect Yes 
Dialpad Support Yes 
Aircall No 
Cisco Webex No 
Close No 
Five9 No 
Gmail No 
Google Meet No 
InsideSales Playbooks No 
Microsoft Dynamics 365 No 
Microsoft Outlook No 
Microsoft Teams No 
Outreach No 
Pipedrive No 
Salesforce No 
Salesloft No 
Slack No 
Zendesk Talk No 
Zoho CRM No 
Zoom No 

Integrations

Dialpad Connect Yes 
Dialpad Support Yes 
Aircall Yes 
Cisco Webex Yes 
Close Yes 
Five9 Yes 
Gmail Yes 
Google Meet Yes 
InsideSales Playbooks Yes 
Microsoft Dynamics 365 Yes 
Microsoft Outlook Yes 
Microsoft Teams Yes 
Outreach Yes 
Pipedrive Yes 
Salesforce Yes 
Salesloft Yes 
Slack Yes 
Zendesk Talk Yes 
Zoho CRM Yes 
Zoom Yes 

Pricing Details

$99 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CRM-Hub

Country

Australia

Website

crm-hub.tech/

Vendor Details

Company Name

Rafiki AI

Founded

2020

Country

United States

Website

getrafiki.ai/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management No 

Product Features

Conversation Intelligence

AI Insights No 
Account Health Alerts No 
Call Analytics No 
Call Recording No 
Call Recording Cloud Storage No 
Call Snippets No 
Call Transcription No 
Call/Meeting Sharing No 
Sales Coaching No 
Topic Tags No 
Topic-Based Analytics No 
Video Conferencing Analytics No 
Win/Loss Analysis No 

Revenue Intelligence

Actionable Insights No 
Alerts / Notifications No 
CRM Interactions No 
Call Scoring No 
Conversation Intelligence No 
Dashboard No 
Email/Message Interactions No 
Market Intelligence No 
Phone Call Interactions No 
Pipeline Visibility No 
Sales Coaching No 
Video Call Interactions No 

Alternatives

Alternatives

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