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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CRM Basket serves as a comprehensive CRM and marketing solution tailored specifically for small businesses run by individual owners. It consolidates contacts, conversations, calendars, and payment processing into a unified timeline for seamless customer engagement. The platform boasts an array of features such as sales pipelines, integrated SMS and email communication in a single inbox, missed-call text-back capabilities, online scheduling, automated follow-up sequences, review solicitation, invoicing with text-to-pay options, electronic signature documents, customizable forms, QR codes, and tools for building websites and sales funnels, all accessible through a mobile application. It also offers industry-specific setups for professionals like authors, landscapers, dog groomers, daycares, boarders, as well as operators of ATMs and vending machines, complete with ready-to-use workflows, templates, and sales pipelines available from the start. For those seeking additional support, there is an option for done-for-you implementation services. Subscription plans begin at $37 per month, and each plan comes with an introductory free trial period to help businesses get started. With its diverse functionalities, CRM Basket aims to empower small business owners to enhance their customer relationships and streamline their operations effectively.

Description

Unavoidable CRM is a cloud-enabled customer relationship management platform tailored for small service-oriented businesses, such as those in trades, clinics, cleaning and pest-control services, as well as tour operators and agencies. It consolidates inquiries and customer interactions into a collaborative workspace, featuring an AI-driven receptionist that handles call answering and booking, missed-call text responses, and a unified inbox for SMS, WhatsApp, email, and phone communications. Teams have the capability to oversee leads through a structured sales pipeline, arrange appointments, automate follow-ups, generate quotes and invoices, process payments via Stripe, and pursue overdue balances. Additionally, the system facilitates booking and customer record management, enabling smaller operators to effectively manage workflows from the initial inquiry all the way to payment. Various plans offer the same essential features but differ in terms of user capacity and customization options. Charges for call minutes, messages, and AI receptionist services are calculated based on usage and billed separately at the provider’s cost, ensuring businesses only pay for what they use. This comprehensive approach enhances operational efficiency, allowing businesses to focus more on customer service and growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

GoCardless No 
Google Calendar No 
Mailchimp No 
OpenRouter No 
Postmark No 
QuickBooks Online No 
Retell AI No 
Stripe No 
Twilio No 
WhatsApp No 
WooCommerce No 
Xero No 

Integrations

GoCardless Yes 
Google Calendar Yes 
Mailchimp Yes 
OpenRouter Yes 
Postmark Yes 
QuickBooks Online Yes 
Retell AI Yes 
Stripe Yes 
Twilio Yes 
WhatsApp Yes 
WooCommerce Yes 
Xero Yes 

Pricing Details

$37/month
Free Trial Yes 
Free Version No 

Pricing Details

£29/month
Solo costs £29/month for 1 user and up to 1,000 contacts. Team costs £149/month for 5 users and up to 10,000 contacts. Agency costs £399/month for unlimited users and contacts and includes white-label options. All plans include every feature; annual billing saves 20%. The free trial lasts 14 days and requires no card. Texts, calls, AI receptionist minutes, and email sending are billed separately at provider cost, with no markup.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CRM Basket

Founded

2026

Country

United States

Website

crmbasket.com

Vendor Details

Company Name

Unavoidable Studio

Founded

2026

Country

United Kingdom

Website

unavoidablecrm.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Alternatives

Alternatives

No Alternatives
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