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Description
Key Features:
1. Coding: COSTAQDA provides a robust coding platform that allows researchers to categorize and tag qualitative data efficiently. It supports various coding methods, including descriptive, narrative, in vivo, and emotion coding, making it adaptable to a wide range of research methodologies.
2. Ordering/Organizing: The software enables users to structure their coded data systematically. Researchers can organize codes into hierarchies, categories, or themes, which is crucial for understanding complex relationships within the data and preparing it for deeper analysis.
3. Theme Discovery: COSTAQDA includes advanced tools for identifying and extracting themes from coded data. This thematic analysis capability helps researchers uncover patterns and insights that are essential for drawing meaningful conclusions from qualitative studies.
4. Testing Analysis: COSTAQDA supports the validation of research findings through its Testing Analysis feature. It includes an Inter-Coder Reliability test using Cohen's Kappa, which ensures consistency and reduces bias in coding, particularly in collaborative research projects.
Description
Previously, our method for examining qualitative data was highly labor-intensive and consumed a significant amount of time. Now, thanks to their AI technology, we can effortlessly pinpoint critical insights. We move past simple sentiment analysis by providing a comprehensive weekly report that highlights the most significant compliments, complaints, questions, and requests, organized by volume and urgency. Each identified theme not only tracks fluctuations over time but also includes a detailed summary, urgency score, relevant product sub-themes, user profiles, and additional insights. This versatile tool can be applied to various sources, such as sales call transcripts, customer support inquiries, market research, employee feedback, and beyond. Our platform accommodates unlimited users and integrations at every pricing level, ensuring accessibility for companies of all sizes. To get started, you only need a minimum of 500 data points. Each report section delivers insights about the individuals engaging in those discussions, ensuring a tailored approach. The AI leverages customer attributes and metadata to perform in-depth analyses and offer recommendations based on elements like NPS scores, customer classifications, geographical regions, and more, mirroring the analytical capabilities of a human expert. Ultimately, this transformation not only streamlines our processes but also enriches our understanding of customer feedback in a way that was previously unattainable.
API Access
Has API
No
API Access
Has API
No
Integrations
Delighted
No
Front
No
GPT-4
No
GitHub
Yes
Intercom
No
Nekton.ai
No
Pendo
No
Salesforce
No
SurveyMonkey
No
Typeform
No
Integrations
Delighted
Yes
Front
Yes
GPT-4
Yes
GitHub
No
Intercom
Yes
Nekton.ai
Yes
Pendo
Yes
Salesforce
Yes
SurveyMonkey
Yes
Typeform
Yes
Pricing Details
$36.53
Free Trial
Yes
Free Version
No
Pricing Details
$600 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Global Centre for Academic Research
Founded
2019
Country
South Africa
Website
costaqda.app/
Vendor Details
Company Name
Viable
Founded
2020
Country
United States
Website
www.askviable.com
Product Features
Qualitative Data Analysis
Annotations
Yes
Collaboration
Yes
Data Visualization
Yes
Media Analytics
Yes
Mixed Methods Research
Yes
Multi-Language
Yes
Qualitative Comparative Analysis
Yes
Quantitative Content Analysis
Yes
Sentiment Analysis
Yes
Statistical Analysis
Yes
Text Analytics
Yes
User Research Analysis
Yes
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No
Qualitative Data Analysis
Annotations
No
Collaboration
No
Data Visualization
No
Media Analytics
No
Mixed Methods Research
No
Multi-Language
No
Qualitative Comparative Analysis
No
Quantitative Content Analysis
No
Sentiment Analysis
No
Statistical Analysis
No
Text Analytics
No
User Research Analysis
No
