Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CONTENS offers robust and adaptable Web Content Management Solutions tailored for discerning enterprises and organizations. Their services cater to various digital platforms, including websites, intranets, extranets, and portals. Acting as the core content management system, CONTENS ensures the successful management of international digital properties, such as websites, intranets, landing pages, and newsletters. The CONTENS Newsroom serves as a centralized hub for all corporate communication content, enabling a media-neutral presentation across different channels to maximize reach with a single content creation effort. Additionally, the CONTENS Social Workplace functions as a contemporary intranet designed to facilitate swift and current information exchange within the organization. Their team conducts thorough website analyses to identify areas for improvement while leveraging two decades of CMS expertise to offer insightful guidance. Furthermore, CONTENS provides training sessions tailored for both editors and developers, ensuring that all users are well-equipped to utilize the platform effectively. With a commitment to delivering optimal solutions, CONTENS is dedicated to enhancing your CMS projects for better performance and user engagement.
Description
The dynamic FAQ system from TeamBrain understands the needs of your visitors and leverages the expertise of your specialists to provide timely responses. You can address the inquiries of potential clients or existing customers exactly when and where they arise, whether on your business application, website, intranet, extranet, or customer portal. This innovative solution, recognized for its effectiveness*, utilizes TeamBrain's technology to autonomously handle 95% of visitor inquiries with minimal setup and ongoing enhancements tailored specifically for businesses. By delivering responses at critical moments, such as during the checkout process or on landing pages, you can significantly boost conversion rates while enriching your CRM with valuable insights from new questions and their corresponding answers. Additionally, the TeamBrain engine empowers your website to adapt and refine its responses based on user interactions, ensuring that answers are always pertinent and drawn from the knowledge of your experts. This not only improves user satisfaction but also fosters a continuous learning environment that enhances the overall user experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
€49 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
CONTENS Software
Founded
1999
Country
Germany
Website
www.contens.com
Vendor Details
Company Name
TeamBrain
Country
France
Website
teambrain.fr/en/dynamic-faq/
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
Yes
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No