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Average Ratings 11 Ratings

Total
ease
features
design
support

Description

CODY offers an integrated software system that transcends mere software, combining implementation, project management services, and round-the-clock support delivered by actual personnel instead of automated systems. Their software solutions are utilized by nearly 500 agencies across 20 states, ranging from small rural police departments to large state and federal agencies with diverse missions. With a focus on public safety, CODY's software empowers users with enterprise-level functionalities accessible anytime and anywhere. Designed to be highly configurable, adaptable, and scalable, CODY Anywhere effectively caters to the unique needs of enforcement agencies of all sizes and types, ensuring that critical information reaches the right individuals at the right time to help manage and protect their resources efficiently. This commitment to personalized support and robust software solutions makes CODY a trusted partner in the public safety sector.

Description

The Engati chatbot and live chat platform is the winner of the 2021 CODiE Award. It empowers you to build intelligent bots in minutes without programming. Build once and publish across 15 major platforms. Using Engati you can leverage the power of machine learning, NLP/NLU to design your very own chatbot and automate customer engagements in 50+ languages.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Facebook No 
Gemini 2.0 Yes 
Skype No 
Slack No 
Telegram No 
WeChat No 
WhatsApp No 
X (Twitter) No 

Integrations

Facebook Yes 
Gemini 2.0 No 
Skype Yes 
Slack Yes 
Telegram Yes 
WeChat Yes 
WhatsApp Yes 
X (Twitter) Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CODY Systems

Founded

1979

Country

United States

Website

www.codysystems.com/integrated-software-solutions

Vendor Details

Company Name

Engati Technologies

Founded

2017

Country

India

Website

www.engati.com/

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Live Chat

Canned Responses Yes 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing No 
Website Visitor Tracking Yes 

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