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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Engage with international market players through CME Chat, a platform designed to enhance your workflow within a secure, rapid, and integrated network. Accessible via CME Group Login, CME Chat supports various applications, including CME Direct and CME Direct Mobile, allowing seamless connections to CME Group's trading community as well as Eikon Messenger's vast network of 300,000 verified global users. Users can create and oversee chat rooms, optimizing communication with clients and counterparties through personalized blast messages. The platform automatically captures and archives all conversations, making it simple to search through chat history or specific keywords. Users can swiftly generate and receive structured pricing quotes to ease trade entry, while quick key messages enable the creation of personalized shorthand for faster communication. Furthermore, CME Chat integrates smoothly with top-tier compliance programs via strategic third-party collaborations, and it allows for the setup of alerts based on keywords, counterparties' availability, and incoming messages. This comprehensive communication tool not only enhances operational efficiency but also fosters stronger connections within the trading ecosystem.

Description

Chat-based marketing is revolutionizing the way brands connect with their audience through platforms like Facebook Messenger, WeChat, and WhatsApp. These chat applications serve as a powerful trio, combining message delivery, customer service, and online-to-offline (O2O) functionalities. With an impressive 80% of messages opened by users, chat apps offer a significantly higher engagement rate compared to traditional email marketing, allowing brands to foster direct interactions that can be leveraged to boost sales and refine the customer experience. WeMine has developed the WeMine Analytics and Management Platform (WAMP), which is designed specifically for these instant messaging platforms. Through WAMP, businesses can integrate with chat apps to facilitate online customer relationship management (SCRM), streamline data collection and analysis, and implement marketing automation strategies. This ultimately helps brands enhance their image and build stronger connections with their customers over time. By utilizing chat-based marketing tools, companies can not only improve their outreach but also adapt to the evolving preferences of their audience.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Eikon Yes 
Facebook Messenger No 
Global Relay Yes 
WeChat No 

Integrations

Eikon No 
Facebook Messenger Yes 
Global Relay No 
WeChat Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CME Group

Country

United States

Website

www.cmegroup.com/trading/market-tech-and-data-services/cme-chat.html

Vendor Details

Company Name

WeMine

Country

China

Website

wemine.net

Product Features

Team Chat

End-to-End Encryption (E2EE) No 
File Sharing No 
Groups / Channels No 
Payments No 
Search / Filter No 
Self-Destructing Messages No 
Stickers / GIFs No 
Threaded Discussion No 
Video Conferencing No 
Voice Calling No 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Mobile Marketing

Channel Attribution No 
Contextual Targeting No 
Coupons No 
Email Marketing No 
Engagement Monitoring No 
In-App Marketing No 
Location-Based Marketing No 
Push Notifications No 
Text Messaging No 
Text-to-Win No 

Social CRM

Calendar/Reminder System No 
Customer Support No 
Email Marketing No 
Lead Capture No 
Lead Nurturing No 
Live Chat No 
Marketing Automation Integration No 
Multi-Channel Social Integration No 
Social Media Monitoring No 
Task Management No 

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