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Description
Engage with international market players through CME Chat, a platform designed to enhance your workflow within a secure, rapid, and integrated network. Accessible via CME Group Login, CME Chat supports various applications, including CME Direct and CME Direct Mobile, allowing seamless connections to CME Group's trading community as well as Eikon Messenger's vast network of 300,000 verified global users. Users can create and oversee chat rooms, optimizing communication with clients and counterparties through personalized blast messages. The platform automatically captures and archives all conversations, making it simple to search through chat history or specific keywords. Users can swiftly generate and receive structured pricing quotes to ease trade entry, while quick key messages enable the creation of personalized shorthand for faster communication. Furthermore, CME Chat integrates smoothly with top-tier compliance programs via strategic third-party collaborations, and it allows for the setup of alerts based on keywords, counterparties' availability, and incoming messages. This comprehensive communication tool not only enhances operational efficiency but also fosters stronger connections within the trading ecosystem.
Description
Meet Your New Customer Communications Platform
A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers.
A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat.
Platform
Multichannel Inbox
Analytics & Insights
Channels & Features:
WhatsApp Business API
Social Messaging
Outbound Messaging
Livechat
Chat widget
Teams module
Smart routing
Call deflection
Tag & label management
User management
Contact management
API Access
Has API
API Access
Has API
Integrations
Apple Business Chat
Bird
CDK Global
Eikon
Facebook Messenger
Global Relay
Google Business Messages
Google Maps
Insocial
Instagram
Integrations
Apple Business Chat
Bird
CDK Global
Eikon
Facebook Messenger
Global Relay
Google Business Messages
Google Maps
Insocial
Instagram
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€15 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CME Group
Country
United States
Website
www.cmegroup.com/trading/market-tech-and-data-services/cme-chat.html
Vendor Details
Company Name
Saysimple
Founded
2014
Country
Netherlands
Website
saysimple.com
Product Features
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Product Features
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Messaging
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling
Team Chat
End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling