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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Engage with international market players through CME Chat, a platform designed to enhance your workflow within a secure, rapid, and integrated network. Accessible via CME Group Login, CME Chat supports various applications, including CME Direct and CME Direct Mobile, allowing seamless connections to CME Group's trading community as well as Eikon Messenger's vast network of 300,000 verified global users. Users can create and oversee chat rooms, optimizing communication with clients and counterparties through personalized blast messages. The platform automatically captures and archives all conversations, making it simple to search through chat history or specific keywords. Users can swiftly generate and receive structured pricing quotes to ease trade entry, while quick key messages enable the creation of personalized shorthand for faster communication. Furthermore, CME Chat integrates smoothly with top-tier compliance programs via strategic third-party collaborations, and it allows for the setup of alerts based on keywords, counterparties' availability, and incoming messages. This comprehensive communication tool not only enhances operational efficiency but also fosters stronger connections within the trading ecosystem.

Description

Meet Your New Customer Communications Platform A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers. A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat. Platform Multichannel Inbox Analytics & Insights Channels & Features: WhatsApp Business API Social Messaging Outbound Messaging Livechat Chat widget Teams module Smart routing Call deflection Tag & label management User management Contact management

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Apple Business Chat
Bird
CDK Global
Eikon
Facebook Messenger
Global Relay
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Integrations

Apple Business Chat
Bird
CDK Global
Eikon
Facebook Messenger
Global Relay
Google Business Messages
Google Maps
Insocial
Instagram
LINE
Salesforce
Telegram
Twilio
Viber
WeChat
WhatsApp
X (Twitter)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

€15 per user per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CME Group

Country

United States

Website

www.cmegroup.com/trading/market-tech-and-data-services/cme-chat.html

Vendor Details

Company Name

Saysimple

Founded

2014

Country

Netherlands

Website

saysimple.com

Product Features

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Product Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Payments
Search / Filter
Self-Destructing Messages
Stickers / GIFs
Threaded Discussion
Video Conferencing
Voice Calling

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