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Description

It enables effective management of orders, collections, stock, inventory, services, employee data, and customer relationships in one seamless platform. By consolidating all transactions onto a single cash register interface, it minimizes errors and streamlines daily operations. Features include a table reservation module and an online booking widget. Additionally, it provides real-time visibility of stock availability and coordinates various printers for food preparation. The kitchen screen indicates when products are ready for packing, ensuring efficiency, while orders flow directly to both the kitchen and checkout area. Customers experience shorter wait times at checkout due to the skip-the-line counter, allowing servers to prioritize customer engagement. This system facilitates increased sales to a broader customer base without incurring extra fees or commissions. Furthermore, it enhances personalized service through the CRM integration, which collects valuable customer data with each order. This comprehensive approach not only improves operational efficiency but also fosters stronger customer relationships and boosts overall satisfaction.

Description

Oracle's Simphony POS system is designed for comprehensive management of restaurants, catering to a wide range of food and beverage establishments worldwide, including local coffee shops, renowned fine dining venues, and major quick-service chains in locations such as stadiums and amusement parks. This versatile, all-in-one cloud-based POS platform empowers restaurateurs to enhance their online and in-house operations seamlessly from any device, processing billions of transactions annually to ensure exceptional service. With cloud-based adaptability, a robust integration network, and cost-effective monthly subscription plans, Simphony addresses the specific requirements of both single-location eateries and large enterprises spanning 180 countries. The system provides staff and customers with engaging, up-to-the-minute information, streamlining the ordering process and facilitating instantaneous communication between the kitchen and front-of-house. Furthermore, it automates the dissemination of updates regarding daily specials, menu changes, and tailored promotions to every relevant touchpoint, ensuring a cohesive dining experience. This capability not only improves operational efficiency but also enhances customer satisfaction, making it a vital tool for modern restaurants.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Flipdish Yes 
Atlas Direct Tips No 
Call2Kitchen No 
Chift Yes 
Doshii No 
MVI No 
OPERA Cloud Central No 
Oracle MICROS Express Station No 
Oracle MICROS Gift and Loyalty No 
PAR Ordering No 
PouchNATION No 
STEM No 
Servme No 
SevenRooms No 
SocialCrowd No 
SynergySuite No 
TableCheck No 
TableRes No 
TimeShareWare No 
Yellow Dog Inventory No 

Integrations

Flipdish Yes 
Atlas Direct Tips Yes 
Call2Kitchen Yes 
Chift No 
Doshii Yes 
MVI Yes 
OPERA Cloud Central Yes 
Oracle MICROS Express Station Yes 
Oracle MICROS Gift and Loyalty Yes 
PAR Ordering Yes 
PouchNATION Yes 
STEM Yes 
Servme Yes 
SevenRooms Yes 
SocialCrowd Yes 
SynergySuite Yes 
TableCheck Yes 
TableRes Yes 
TimeShareWare Yes 
Yellow Dog Inventory Yes 

Pricing Details

Free
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Clyo Systems

Founded

2004

Country

France

Website

www.clyosystems.com

Vendor Details

Company Name

Oracle

Founded

1977

Country

United States

Website

www.oracle.com/industries/food-beverage/restaurant-pos-systems/simphony-pos/

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

Product Features

Bar POS

Cash Drawer Management No 
Employee Management No 
Gift Card Management No 
Inventory Control No 
Loyalty Program No 
Separate Checks No 
Split Checks No 
Tips Management No 

Cloud Kitchen Management

Branded Mobile App No 
Branded Website No 
CRM No 
Call Center Panel No 
Feedback Management No 
Inventory Management No 
Kitchen Display System No 
Loyalty Management No 
Menu Integration No 
Multi-Brand No 
Online Ordering No 
Order Management / Tracking No 
Point-of-Sale (POS) No 
Reporting / Analytics No 
Time Tracking No 

Food Delivery

Delivery Tracking No 
Dispatch Management No 
For Restaurants No 
Gift Card Management No 
Menu Management No 
Online Ordering No 
Order Management No 
Routing No 
Sales Trend Analysis No 
Supports Loyalty Program No 

Food Service Management

Costing No 
For Cafeterias No 
For Healthcare Facilities No 
Free / Reduced Meals No 
Inventory Management No 
Menu Planning No 
Nutritional Analysis No 
Online Payments / Funding No 
Point of Sale (POS) No 
Purchasing No 
Recipe Management No 
Schools No 
Tray Tracking No 

Point of Sale

Barcode Scanning No 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature No 
Gift Card Management No 
Loyalty Program No 
Multi-Location No 
Restaurant POS No 
Retail POS No 
Returns Management No 
eCommerce Integration No 

Recipe Costing

Analytics/Reporting Yes 
Demand Planning Yes 
Inventory Management Yes 
Menu Management Yes 
Nutrition/Allergen Management Yes 
Online Ordering Yes 
Point of Sale Yes 
Recipe Management Yes 

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Restaurant POS

Delivery Management No 
Gift Card Management No 
Inventory Management No 
Loyalty Program No 
Mobile Access No 
Online Ordering No 
Order Management No 
Reporting/Analytics No 
Separate Checks No 
Split Checks No 
Table Management No 
Tips Management No 

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