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Description
CLIENT LETTER software is Customer Communication Management (CCM), designed for business users. To automate the creation of customer communications, users can create templates, reusable content and business logic. This includes correspondence, statements, on-boarding materials, and other types servicing communications.
CLIENT LETTER can integrate with a variety of systems to access data and content for personalization. Other systems can also "call” CLIENT LETTER's application programming interfaces (APIs), and generate communications on-demand.
The software keeps a log of every communication sent, modified, approved, and approved by whom. CLIENT LETTER keeps a copy of every communication for compliance purposes.
Visit:
http://www.topdownsystems.com/contact/request-a-demo
Description
Introducing Sentt: a revolutionary platform that enables you to connect with your customers through personalized letters and postcards while steering clear of spam filters. What sets Sentt apart? It’s a user-friendly tool that allows you to send authentic letters, documents, and postcards directly from your computer to any customer or contact. Whether you need to send a quote, a contract, or a brochure to an individual or leverage your existing customer database to engage multiple contacts with our innovative tools and automation, Sentt streamlines the process. This platform empowers you to communicate with your customers in a focused, tangible manner that they will appreciate and remember. Now is the time to rethink your marketing strategy, as your customers are inundated with a plethora of offers and advertisements in their digital spaces. By incorporating Sentt, you can stand out in their minds and foster more meaningful connections.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$30000.00/year
Pricing depends upon the number of users and license type.
Free Trial
No
Free Version
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Top Down Systems Corporation
Founded
1981
Country
United States
Website
www.topdownsystems.com
Vendor Details
Company Name
Sentt
Founded
2020
Country
United Kingdom
Website
sentt.co.uk
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
No
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
No
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
No
Email Management
Yes
File Recovery
Yes
File Type Conversion
Yes
Forms Management
No
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
Yes
Version Control
Yes
Product Features
Direct Mail Automation
A/B Testing
No
Analytics/Reporting
Yes
Campaign Management
Yes
Data Import/Export
Yes
Delivery Tracking
Yes
Design Management
Yes
Event Triggered Mailings
Yes
List Scrubbing
Yes
Mailing List Purchasing
No
Mailing Services Integration
Yes
Pre-made Templates
Yes
Printing Services Integration
No
Response Alerts
Yes
