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Description
CLIENT LETTER software is Customer Communication Management (CCM), designed for business users. To automate the creation of customer communications, users can create templates, reusable content and business logic. This includes correspondence, statements, on-boarding materials, and other types servicing communications.
CLIENT LETTER can integrate with a variety of systems to access data and content for personalization. Other systems can also "call” CLIENT LETTER's application programming interfaces (APIs), and generate communications on-demand.
The software keeps a log of every communication sent, modified, approved, and approved by whom. CLIENT LETTER keeps a copy of every communication for compliance purposes.
Visit:
http://www.topdownsystems.com/contact/request-a-demo
Description
Facilitate a seamless acceptance process for candidates by utilizing digital offer letters that can be signed on any device. Leverage pre-designed offer letter templates to streamline your workflow and monitor the entire process within Flock. By using Flock, you can foster a welcoming atmosphere for new hires by ensuring they receive the pertinent information at the right moment. This includes sending out offer letters, non-disclosure agreements, welcome messages, and enabling them to complete forms and enroll in benefits. Engage with your employees effectively through broadcast messages shared in the Flock feed. Gather insights and suggestions on team needs by utilizing anonymous polls. The Flock time-off management system offers a user-friendly dashboard that simplifies the administration of employee time-off requests. You can swiftly review and approve all submitted time-off requests with just a single click. Additionally, customize Flock’s team calendar to highlight important company events, including holidays, employee birthdays, and anniversaries, alongside regular time-off. This comprehensive platform ensures that both onboarding and ongoing employee engagement are handled efficiently.
API Access
Has API
No
API Access
Has API
No
Integrations
ADP Enterprise HR
No
ADP Global Payroll
No
ADP Mobile Solutions
No
ADP Streamline
No
ADP Workforce Now On the Go
No
Axis LMS
No
Bitbucket
No
BlueFlag Security
No
Cognito Forms
No
GitHub
No
Integrations
ADP Enterprise HR
Yes
ADP Global Payroll
Yes
ADP Mobile Solutions
Yes
ADP Streamline
Yes
ADP Workforce Now On the Go
Yes
Axis LMS
Yes
Bitbucket
Yes
BlueFlag Security
Yes
Cognito Forms
Yes
GitHub
Yes
Pricing Details
$30000.00/year
Pricing depends upon the number of users and license type.
Free Trial
No
Free Version
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Top Down Systems Corporation
Founded
1981
Country
United States
Website
www.topdownsystems.com
Vendor Details
Company Name
Flock
Founded
2015
Country
United States
Website
www.helloflock.com
Product Features
Content Management
Audio Content
Yes
Customizable Templates
Yes
Document Indexing
Yes
E-forms
Yes
Full Text Search
Yes
Image Editor
Yes
SEO Management
No
Text Editor
Yes
Version Control
Yes
Video Content
Yes
Website Management
Yes
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Document Management
Access Controls
Yes
Archiving & Retention
Yes
Collaboration Tools
Yes
Compliance Tracking
Yes
Document Archiving
Yes
Document Assembly
Yes
Document Capture
No
Document Conversion
No
Document Delivery
Yes
Document Indexing
Yes
Document Retention
Yes
Electronic Signature
No
Email Management
Yes
File Recovery
Yes
File Type Conversion
Yes
Forms Management
No
Full Text Search
Yes
Offline Access
Yes
Optical Character Recognition
Yes
Print Management
Yes
Version Control
Yes
Product Features
Human Resources
360 Degree Feedback
No
Applicant Tracking
Yes
Attendance Management
No
Benefits Management
Yes
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
Yes
Employee Lifecycle Management
Yes
Onboarding
Yes
Payroll Management
Yes
Performance Management
Yes
Recruiting Management
No
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
No
Time Off Management
Yes
Timesheets
No
Training Management
No
